Sprint planning and iteration cycles, ensuring clear prioritization of work
Balance short-term delivery priorities with longer-term product improvements
Ensure shared understanding of business requirements and intended user experience
Conduct research and analysis to define new product features and enhancements
Build and maintain well-defined JIRA stories, including structured acceptance criteria
Collaborate closely with Developers and QA engineers on a daily, hands-on basis, workshopping stories and requirements
Perform User Acceptance Testing (UAT) for new features and releases
Provide support for production issues, working with technical teams to resolve them
Build and maintain views, custom fields, and query templates
Create and maintain product documentation (e.g. specifications, release notes, user guidance) and support knowledge transfer across teams
Required Skills & Experience:
Experience in hedge or mutual fund administration with deep domain knowledge
Excellent data analysis skills, with the ability to interpret, validate, and work with complex datasets (e.g. Excel advanced formulas, pivot tables, macros; SQL or similar query languages; Python or other scripting tools)
Interest in AI, automation, or data-driven solutions, with evidence of turning ideas into practical solutions that improve workflows or data usage
Demonstrated solution-oriented mindset, with examples of implementing practical improvements (e.g. building reports, automating processes, creating tools or workflows)
Experience translating business requirements into JIRA stories or equivalent deliverables
Very good communication and documentation skills
Excellent time management and prioritization abilities
Requirements
Experience working in Agile / sprint-based environments
Experience with MongoDB or similar NoSQL databases
Experience with data visualization or reporting tools (e.g. Power BI, Tableau or similar)
Personal Attributes:
Detail-oriented and organized
Demonstrates accountability and reliability
Takes initiative while collaborating effectively
Benefits
Health insuranceVision insuranceRemote work optionsEquity / stock options
Additional Information
At HedgeServ, we're redefining what's possible in fund administration. With more than $700 billion in assets under administration, we partner with the world's most forward-thinking investment managers - across private equity, private credit, endowments, hedge funds and more - to deliver seamless, tech-enabled solutions that drive performance.
Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.
We're a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values - Relationships, Support, Innovation, and Expertise - create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.
HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We've been recognized as an employer of choice, earning a top 100 workplaces designation.
Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We've earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.
Role Overview
We are looking for a professional to support a set of front-end data and analytics applications . This is a highly responsible role with significant involvement in day-to-day product delivery with a focus on structuring requirements and working closely with development and QA teams on a daily basis.
This role combines product ownership, business analysis, and delivery coordination , acting as a key link between business stakeholders, end users, and technical teams. The successful candidate will help define, shape, and deliver product features with a focus on clarity, usability, and business value , while proactively identifying opportunities to improve workflows and introduce practical, data- and technology-driven improvements.
Hedgeserv · Sofia, Bulgaria