Sr. Support / Software Engineer (TippingPoint)

About the role

Trend Micro's TippingPoint™ Taiwan Engineering Team is expanding! We are establishing a pair engineering team that collaborates closely with the US-based TippingPoint group to support and enhance our on-premises intrusion prevention solutions - Threat Protection System (TPS) and Security Management System (SMS). In this role, you'll take ownership of the end-to-end case-handling process - from triage and investigation to root cause analysis, code fix, verification, and release. You'll work in a global environment that values technical depth, teamwork, initiative, and effective use of modern AI tools, applying your skills to maintain and improve world-class network security products. AI-assisted engineering is an expected part of how we work - helping engineers move faster, troubleshoot smarter, automate repetitive tasks, and deliver higher-quality outcomes. As the team matures, you'll also have opportunities to participate in new feature development.