Review and process Professional Services orders and contracts to set up projects in internal systems.
Process contract/project updates and cancellations requested by internal teams or customers.
Handle manual adjustments, ensuring correct approvals and accounting rules are followed.
Learn to audit project documentation and validate that systems reflect customer agreements.
Audit billing data prior to final invoicing.
Research and resolve customer inquiries related to billing, credits, or adjustments.
Communicate with other Epicor departments to support issue resolution and order accuracy.
What could set you apart:
Strong problem-solving skills and attention to detail.
Ability to multi-task and manage time effectively.
Positive attitude and eagerness to learn new systems and processes.
Clear written and verbal communication skills in English.
Proficiency with Microsoft Office tools such as Word, Excel, and Outlook.
Requirements
Being enrolled and pursuing a university degree in a related field.
Advanced English.
Eagerness to learn and a proactive attitude.
RFC
About Epicor
We're Proactive, Proud, Partners .
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
We are an equal-opportunity employer.
Recruiter:
Alexandra Cortes
Benefits
Health insurance
Additional Information
The Job:
Join us as a Finance Operations Intern and support the processing and management of customer orders and billing inquiries. You'll gain valuable experience working across departments, learning how to handle contracts, audits, and financial adjustments in a fast-paced, professional environment.
Epicorsoftware · Monterrey, Mexico