Support Workers' Compensation Case Managers with a variety of tasks such as data entry, communication distribution and other administrative functions;
Coordinate the flow of information to Claims Management Coordinators and Case Managers;
Operating the Kofax system to attach incoming documents to claims;
Processing invoices within our Kofax and Abiliti Case Management Systems;
Communicating with the provincial boards to obtain information on claim files;
Communicating with clients for telephonic claim intake;
Opening, sorting, scanning, and storing the mail we receive;
Working with the team to ensure that all responsibilities are completed according to service level agreements;
Meeting established productivity objectives .
Succeeding as a Workers' Compensation Coordinator will require the following core qualifications and skills (at minimum):
Must be a paralegal licenced with the Law Society of Ontario in good standing
Post-secondary education in health management and/or absence and disability management is a considerable asset;
Completed related academic course work in health and safety, workers' compensation, medical terminology, disability management, insurance, or RTW/Rehabilitation preferred;
Strong interpersonal skills along with superior assessment and problem solving skills;
Work experience in a front line customer support role, combined with an understanding of and appreciation for strong client service skills;
Polished communication skills;
High attention to detail.
Salary Range: $39,900 - $74,100
TELUS Health offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more...
Job Type: This is for a current vacancy.
A bit about us
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Benefits
Health insuranceVision insurancePaid time offFlexible schedulePerformance bonus
Additional Information
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Workers' Compensation Coordinator
Employees can be absent from work for a variety of reasons: casual absence, work-related illness and/or injury, or health issues requiring the employee to be away from the work place for an extended period. Our absence management program helps employers strategically manage those absences- focusing on reducing overall costs, realizing administrative efficiency, and enhancing support for employees. All with the goal of returning employees to health and productivity.
Lifeworks · Toronto, Canada