You will start with owning a small module, responsible for the entire lifecycle of the product starting from requirements gathering, working with designers to get the designs done, working with engineering to ensure timely development and then go to market of the same, including support and delivery.
Working with other PMs, Senior PMs, to create a cross platform product strategy, giving you an early exposure of other products in Sprinklr.
Work as a product consultant, talk to some of the largest brands out there, understand their business use cases and then configure the Sprinklr product for them to ensure they are able to solve their business problems in an optimal manner using Sprinklr product
Use product usage data to understand customer pain points and recommend possible solutions to the product team
Work as a team to understand product adoption by various brands and establish standard practices to improve adoption
Working with other PMs, Senior PMs, to create a cross platform product strategy, giving you an early exposure of other products in Sprinklr.
Ability to work in a highly challenging startup environment by maintaining high standards of accuracy in terms of quality and quantity.
Strong ownership and accountability attitude with excellent communication and presentation skills.
Good Time management skills with strong ownership and accountability.
Hands on to analyse data quickly to reach relevant insights and understand client needs and map them to concrete solutions.
Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management.
Skilled at working effectively with cross functional teams in a matrix organization.
Lead a new category of enterprise software that we call Unified-CXM.
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
Create a culture of customer obsession, with trust, teamwork, and accountability.
Benefits
Health insuranceVision insurance
Additional Information
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Job Description
What does success Look like
Product team is responsible for end to end ownership of the several Sprinklr products and build products that customers love. You will join a dynamic and fast-paced environment and work with cross functional teams to design, build and roll-out products that deliver the company's vision and strategy.
Sprinklr · India