Critical Operations Technician I, Nights

External

Qtsdatacenters · Chicago, IL

Full-timeRemoteToday

DocumentationFiberSAFe

Cover Letter Connect

Prepare for this interview

Elite

AI-generated questions, company research, and talking points tailored to this role

About the role

Our life is a digital life, filled with streams of information flowing ceaselessly. Every click, every swipe, every interaction connects us. But where does all that information go? Enter the world of data centers. "Data centers are experiencing once-in-a-generation demand growth, driven by cloud adoption and the AI revolution," Jon Gray, President & COO of Blackstone. In the fast-paced world of data, QTS is dedicated to leading the industry in a thoughtful and intentional way. At QTS, we are Purpose Driven and moving communities forward. At QTS, we believe that how we deliver our services is equally as important as the service we deliver. Our people play a vital role in our company's culture, innovation and growth, and we are deeply committed to those who affect or are affected by our business. Our people are knowledgeable, resourceful, innovative self-starters, and can accomplish great things when working together. That is why QTS is Powered by People!

Requirements

This role requires on-site work hours to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid work.

The impact you will have:

What you will do, other duties may be assigned:

Perform preventative maintenance on and monitor mechanical, electrical, HVAC, and IT equipment; recording readings and adjusting where necessary to ensure proper operation of equipment.

Install and repair IT, mechanical, and electrical equipment as required; assist other team members with major repairs and maintenance of building and equipment.

Provide high level computer hardware and software configuration support. Install suite wall, cage material, ladder rack, fiber tray, cabinets, cabling, and customer equipment based on documentation provided by provisioning documentation and established Data Center Operation procedures.

Process work orders for preventative and corrective maintenance on critical, building, and site infrastructure. Consults with supervisor or team lead to order necessary tools and equipment as required to complete all maintenance and perform necessary work.

Create and/or update tickets within the established ticketing system to address customer calls, data center facility, network and/or system related alerts.

Responds as required to building emergencies and customer requests.

Complies with departmental policy for the safe storage, usage, and disposal of hazardous materials.

Uses the Change Management Process to get approval for preventative and corrective maintenance. Commences & completes the maintenance along with the necessary documentation using the QTS process and software.

What you will need to be successful:

Two or more years of technical or trade training, military training, or workplace equivalency

Background in areas of facilities maintenance, electrical, mechanical, HVAC, or IT hardware or cabling

Proficiency with Microsoft Office Suite

Additional preferred qualifications:

One or more years of work experience in data center, commercial, or industrial environment, or equivalent

The perks (and only a few):

Medical, dental, vision, life and disability insurance

401(k) retirement plan (with up to 4% match)

Paid volunteer days

Employee assistance program

Tuition assistance, parental leave and military leave assistance;

QTS scholarship for dependents

The estimated pay range for this role, if based in Illinois , is:

$34.93 - 53.42

Please note that this information is provided for those hired in Illinois only, and this role is open to candidates outside of Illinois with compensatio

Critical Operations Technician I, Nights

About the role

Requirements

Benefits

Your Match

Company Intel

What employees say

Interested in this role?