Patient Service Representative - Immediate Care of Pelham - Part Time - Foundation Medical Partners

About the role

Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed. Injuries and illness are unpredictable, which is why we offer Immediate Care. This quick, walk-in option allows our patients to see a provider without scheduling an appointment. We treat patients of all ages for non-life-threatening conditions. Immediate Care is open seven days a week, including evenings. The average wait time is 15 minutes or less! We always communicate closely with our patients' primary care physicians. Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned.

Responsibilities

• Greets patients.
• Answer telephone calls and provide general information.
• Check-in and check-out patients.
• Schedule appointments and enter and track referrals.
• Scan and index documentation.

Requirements

• High School diploma or equivalent required.
• A minimum of one year of experience in a customer service position preferred.
• Knowledge of reception tasks, clinic policies/procedures, and paperwork.
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