Maintain documentation of driver detention time to ensure accurate, on-time pay
Maintain the company safety culture to include daily safety messages and monthly driver briefings; help enforce company policies to ensure compliance with DOT and company requirements
Support other team members as needed
Communicate in a professional, timely, and effective manner with internal and external drivers via phone calls and system messages; build and maintain a positive attitude to strengthen driver engagement to minimize turnover and improve driver satisfaction and productivity
Manage company equipment to improve operation efficiency and profitability through coordinating with fleet maintenance teams and previously assigned drivers to ensure vehicle readiness
Requirements
High School Diploma/GED with up to 1 year of Transportation, Customer Service, or other relevant experience
AND Demonstration of the following skills and abilities through education, certifications, military, or other experiences
Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
Ability to meet or exceed driver needs to provide excellent service
Ability to work with a variety of individuals and groups in a constructive and collaborative manner
Ability to adapt to a dynamic work environment and shifting priorities and directives
1-2 years of transportation, customer service, or other relevant experience
The expected starting pay range for this position is between $18.20 - $22.75 per hour.
This position is not eligible for employment-based sponsorship.
Benefits
Education:GED (Required), High School (Required)Work Experience:Customer Service/Account Manager, Transportation/LogisticsCertifications:Job Opening ID:00617897 Dispatcher (Open)Dental insuranceVision insurance401(k)Paid time offPerformance bonusParental leave
Additional Information
Job Title:
Dispatcher
Department:
Supply Chain
Country:
United States of America
State/Province:
New York
City:
Guilderland Center
Full/Part Time:
Full time
Job Summary:
Under routine supervision, this position is responsible for dispatching and resolving problems for our company drivers, contracted drivers, and/or carriers. This position requires you to have exceptional proactive communication skills with internal and external customers, including promptly resolving issues with pickup and delivery, monitoring check call completion, activity documentation, and overall promoting a professional workplace attitude in a fast-paced environment.
Job Description:
Jbhunt · Guilderland Center, NY - NE Industrial Pk