Associate Director - People Success Partner

About the role

As a People Success Partner (HRBP) , you will own the full spectrum of people strategy and execution for a large, high-velocity operations environment (1000+ employee scale). This role is designed for a strategic, results-oriented HR leader who can independently drive people interventions that improve talent outcomes, culture, engagement, and operational performance - while serving as a trusted advisor to senior leadership. You will blend strategic influence with hands-on execution , using data, diagnostics, and strong stakeholder partnership to drive measurable improvements across attrition, productivity, employee experience, and capability building.

Responsibilities

• Strategic HR Leadership
• Integrate people strategy with business priorities to enable growth, operational efficiency, and talent scalability.
• Act as a trusted advisor to senior leaders, shaping people decisions with context, clarity, and strong judgment.
• Drive org-wide HR priorities with tight governance, ownership, and predictable execution.
• People Experience & Culture
• Continuously monitor employee sentiment through pulse mechanisms, health checks, exit insights, and structured listening forums.
• Design and run engagement initiatives that reinforce a collaborative, high-performance culture.
• Counsel leadership on recognition frameworks, culture reinforcement, and engagement best practices.
• Talent Optimization & HR Analytics
• Use advanced analytics to inform workforce planning and talent decisions.
• Drive outcomes such as reduced attrition, improved productivity, and higher employee satisfaction through insight-led interventions.
• Build and communicate decision-ready dashboards and HR metrics for executive forums.
• Performance Excellence & Learning Enablement
• Partner with leaders to implement high-impact performance management systems and continuous feedback rhythms.
• Champion talent assessments and targeted learning interventions to close skill gaps and elevate performance.
• Influence managers to strengthen coaching quality, role clarity, and career development conversations.
• Compensation & Benefits Strategy
• Support strategic compensation reviews using external benchmarks and internal analytics.
• Drive initiatives that clearly link rewards to performance and organizational impact.
• Partner with stakeholders to strengthen pay competitiveness and retention outcomes.
• Employee Relations & Compliance
• Handle complex employee relations cases with maturity, discretion, and consistent documentation hygiene.
• Maintain a strong working understanding of HR compliance requirements and proactively mitigate risk.
• Preserve culture and integrity through fair, firm, and people-first resolution approaches.
• What You Bring
• Qualifications & Experience
• Extensive HR Business Partnering experience in large, high-volume service delivery / operations environments.
• Demonstrated experience influencing senior stakeholders and driving enterprise-wide people initiatives.
• Strong exposure to operating rhythms in dynamic, fast-changing organizations (growth, transformation, scale).
• Key Skills
• Strategic influence: strong advisory presence with senior leaders; able to shape decisions, not just execute.
• Operational excellence: balances strategic pr

Benefits

Additional Information

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used - and deliver results that matter. For over two decades, we've partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We're known for being data-led, execution-focused, and outcome-driven - not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn't for everyone. It's for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions - not just presentations. Why Globalization Excellence (GE) Zinnov's Globalization Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end - from Design & Discovery to Build, Scale, and Run. In GE, you don't work in silos. You: - Own complex, end-to-end client journeys - Work across GCC advisory, managed services, and BOT / outsourcing models - Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution - and where talent plays a defining role.

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