Director, Technical Delivery & Governance

About the role

The Director of Technical Delivery & Governance for Planning leads the post‑sales delivery function for Centric Planning across the Americas. This role owns the governance, quality, and consistency of Planning implementations, ensuring customers receive a predictable, referenceable, and high‑quality delivery experience. This leader oversees Planning Solution Architects and Technical Architects, defines delivery standards, and drives operational excellence across onboarding, methodology, and team capability. The Director partners closely with cross‑functional teams-including Product, Customer Success, HR, and Global Professional Services-to ensure alignment between delivery execution and Centric's strategic goals.

Responsibilities