Strong ability to work independently and manage multiple priorities
Excellent written and verbal communication skills
Comfort working across multiple technology platforms
Strong organization and attention to detail
Ability to handle challenging client conversations with professionalism
Preferred
Experience working in a veterinary clinic or animal health environment
Familiarity with PetDesk or veterinary practice management systems
Prior experience in client service, appointment scheduling, or preventive care coordination
Experience working in a remote environment
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/ .
Benefits
Health insuranceDental insuranceRemote work options
Additional Information
Job Description
The Patient Care Coordinator (PCC) is a client-focused professional responsible for managing a dedicated book of veterinary practices and supporting their clients through proactive communication, scheduling, and preventive care outreach. In this role, the PCC partners closely with assigned clinics to help drive patient compliance, improve client engagement, and provide operational support.
This position requires a self-directed individual who can independently manage their workflow, prioritize outreach activities, and support multiple practices simultaneously. The PCC serves as a key liaison between veterinary clinics and their clients while ensuring a high level of service and communication.
Allianceanimalhealth · Rye Brook, NY