Technical Support Engineer B
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About the role
As a Technical Support Engineer with Pentair you will provide Technical Support both internally with various disciplines and externally with customers, suppliers and sales offices to handle the support requests and to maintain and maximize our customer satisfaction, and guarantee continuity and consistency within the Technical Support department. This by means of telephone, written or on-site contact, whereby independent tinkering, adjustments, calibration, electrical connection as well as programming of various devices and machines can be an assignment. In this role you will report to the Technical Support Manager. You will: Provide technical support to customers (internal as well external) Perform problem analysis and provide advice. Optimize product quality and provide support/prepare Service visits to customers. Maintain the Pentair - Haffmans, Union and Witterman information database. Setting up, managing, and providing internal and external technical training courses Participate active in Project teams. Assists production at X-Checks to test new installations in-house or on-site. Participate in the technical support service to provide 24-7 remote and onsite service support to our customers. Perform occasional external maintenance, calibrations, repairs, troubleshooting and short commissioning of all equipment. Perform Onsite Audit on CO2 Plants Willing to travel for short periods of time (25%) Key Qualifications: MBO+ or HBO education in Mechanical Engineering, Electrical Engineering AOT or Process Technology. At least 5-7 years of work experience as a (Service) Engineer or in a similar role. Language skills, English (good speaking and writing skills), German (good speaking and writing skills) and French (good speaking skills). Good technical knowledge of Compressor Technology, Cooling Technology and PLC systems (Siemens). Flexible attitude, results-orientated, team player Knowledge of CRM systems In return of your commitment we offer you... Become a part of our mission for sustainability: Clean energy for generations to come A global team of diverse colleagues who share passion for renewable energy Trust and empowerment to make your own ideas reality Personal and professional development to grow internally within our organization Flexible working hours Employer funded pension Attractive remuneration package (fixed/variable) Your application: We are looking for an excellent team player, a problem solver who sees challenges, and acts on those, Do you have what it takes? Interested candidates, who meet the requirements above, are encouraged to apply today! For more information, look at: https://foodandbeverage.pentair.com/en/industries/ Products CO2 recovery and Biogas upgrading About Pentair: At Pentair, you will work along-side passionate problem-solvers who are committed to the future and are focused on creating a healthier world for all. Throughout our 120 global locations, our values guide us as we create innovative solutions for the world's water challenges. We bring water to life! Pentair is an Equal Opportunity Employer Equal Opportunity Employer Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.