Additional Information
Four dynamic, integrated companies make up the Transwestern enterprise, giving us the perspective to think broadly, deeply and creatively about commercial real estate. Clients and investors rely on us for expertise that spans institutional and opportunistic investment, development, hospitality, and brokerage and asset services. Our award-winning, collaborative culture empowers team members with resources and independence to work across boundaries in pursuit of innovative solutions, reinforcing a reputation for service excellence that translates to measurable results. Through offices nationwide and alliance partners around the globe, we positively impact the built environment and our communities while fostering a work climate that champions career vitality for all. Learn more at transwestern.com and @Transwestern.
Part of the Transwestern companies, Transwestern Real Estate Services (TRS) strives to add value for investors, owners, and occupiers across all commercial property types. Fueled by a holistic perspective of the real estate life cycle, agility and creativity are hallmarks of our approach, while vast national resources and sound market intelligence underpin customized recommendations and property solutions.
Transwestern is built on a common purpose - Empowering Good People to do Extraordinary Things Together . We are committed to the hiring of smart, passionate, hard-working people who understand the benefits of both collaboration and independence.
POSITION SUMMARY:
As a Hotel Attendant, you are a key contributor to the guest experience. This position supports the daily operations of the Housekeeping Department by maintaining the cleanliness and presentation of all public areas, delivering supplies, and promptly fulfilling guest requests. Attention to detail, professionalism, and a commitment to excellence are crucial in this role to maintain our high service standards.
POSITION ESSENTIAL FUNCTIONS
Maintain cleanliness and orderliness in all guest-facing spaces, including lobbies, corridors, elevators, public restrooms, and pool areas.
Maintain cleanliness and organization of service corridors, pantries, and storage areas.
Ensure surfaces, mirrors, glass doors, and flooring are consistently spotless and polished.
Refresh water stations and care for floral displays with attentiveness to hotel design standards.
Monitor and restock pool towels; maintain cleanliness and organization of pool deck area.
Respond promptly to guest requests (towels, amenities, extra pillows).
Support Room Attendants by delivering linens, removing soiled items, and restocking carts/closets.
Report maintenance issues and follow up for resolution.
Collaborate and communicate effectively with guests, clients, and other departments for seamless guest experiences.
Follow safety and sanitation procedures per health regulations and company standards.
Other duties as assigned.
POSITION REQUIREMENTS
High school diploma or equivalent required.
Prior experience in housekeeping, luxury hospitality, or facility services preferred.
Proficient use of communication devices (radios, phones).
Knowledge of safety and sanitation standards.
Strong multitasking ability a in fast-paced environment.
Excellent communication and guest service mindset.
Ability to use discretion.
Ability to work independently and in teams.
Maintain composure and professionalism under pressure.
Physical Skills:
Regular standing, walking, bending, and lifting/pushing/pulling up to 50 pounds.
Other:
Hotel Granduca Houston operates 24 hours a day, 7 days a week, scheduling may vary based on operational needs, including shifts, start times, and total hours worked per week.
WORK SHIFT:
LOCATION:
Houston, TX
Transwestern · Houston, TX