Drive the technical direction and design of the Adoption and Onboarding team's full stack services for customer-facing experiences, in close partnership with Product, Design, and engineering leadership.
Work up and down the stack to ship code across frontend and backend services, with deep ownership of application design, versioning, performance, and developer experience for both internal and external consumers.
Design, build, and operate REST and GraphQL APIs at scale, including schema design, performance optimization, authentication, and API lifecycle management.
Partner closely with Data Engineering and Machine Learning teams to integrate data pipelines, model serving, and AI-powered features into the onboarding and adoption experience, ensuring clean contracts, reliable delivery, and strong observability across system boundaries.
Ensure backend services are scalable, secure, observable, and aligned with Procore-wide Engineering direction and platform standards.
Lead engineering-led initiatives that improve developer productivity, code quality, and platform health, and challenge the status quo when better approaches exist.
Champion the responsible and effective adoption of AI-assisted development tools (such as Claude Code, Cursor, and similar), establishing best practices for productivity, code review, and quality across the team.
Define and uphold KPIs and SLOs for the team's services and APIs, and contribute to a strong incident response posture so customer-impacting issues are resolved quickly.
Communicate complex problems and solutions to technical and non-technical stakeholders through conversations, design documents, and architecture reviews.
Mentor junior engineers across the team, raising the technical bar through code reviews, design feedback, and hands-on collaboration.
Collaborate across engineering teams on large-scale initiatives to further our goal of connecting everyone in construction on one global platform.
Requirements
Bachelor's degree in Computer Science, a related field, or comparable work experience.
8+ years of experience architecting end-to-end solutions, with a proven track record of scaling data-intensive web applications and resilient backend services
Deep hands-on experience building scalable, performant, and intuitive front-end applications using React and TypeScript, with working knowledge of Node.js and modern API integration patterns.
Demonstrated experience designing, building, and operating REST and GraphQL APIs at scale, including schema design, performance optimization, authentication, and API lifecycle management.
Proven track record of partnering with Data Engineering and Machine Learning teams to ship production features, including integrating data pipelines, model serving, and ML-driven experiences into customer-facing products.
Demonstrated experience adopting AI coding tools (for example Claude Code, Cursor, GitHub Copilot, or similar) in a production engineering environment, and a clear point of view on how to use them to improve velocity and quality.
Strong foundation in Object-Oriented Programming, Test Driven Development, Service-Oriented Architecture, and design principles.
Comprehensive knowledge of the full software development lifecycle, including CI/CD, testing strategy, deployment, runtime platforms, monitoring, and incident response.
Proven experience working in an Agile/Scrum environment.
Track record of anticipating technical problems that will fall out of major projects and designing solutions to overcome those problems.
Strong experience documenting and bringing team clarity to complex solutions.
Experience collaborating with globally distributed teams across time zones.
Fluent in spoken and written English.
Benefits
Health insurance
Additional Information
Job Ad
We're looking for a Staff Software Engineer to join our Adoption and Onboarding team in Bangalore. We are a newly formed team dedicated to bridging the gap between product capability and customer value, ensuring every interaction with Procore is helping customers achieve their business outcomes..
In this role, you'll drive the technical direction of the end-to-end onboarding and adoption experience for Procore customers worldwide. You'll work across the front-end and back-end stack to build customer-facing experiences and robust APIs that integrate with Procore's Data and AI platforms.
As a Staff Software Engineer, you'll partner with Product, Design, Data Engineering, and Machine Learning teams to design and build solutions that delight users and solve critical business problems. Use your development experience, technical leadership, and ability to communicate complex solutions to set the technical bar for the team. Join us in making a significant impact on one of the world's least digitized industries. Apply today!
This position reports to the Senior Manager, Software Engineering and will be based in our Bangalore, India office. We're looking for someone to join us immediately.