Additional Information
About Centric Software:
Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.
Our story is one of rapid growth, bold ideas and extraordinary opportunities. We're here to challenge the status quo-and we're looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.
Job Title : Cloud Services Escalation Lead
Location: Remote - USA or Canada (ET)
Compensation: $130.000 - $160,000 USD (depending on location)
Job Summary:
As a Database Specialist, you will be responsible for working with common relational databases (Microsoft SQL Server, Azure SQL Server, and PostgreSQL), as well as preferably have an understanding of NoSQL databases (MongoDB specifically), deployed on both traditional servers, as well as Cloud Managed instances (AWS, Azure and GCP), as well as containerized versions.
From a day-to-day perspective, you will be the subject matter expert assisting our global operations team who are responsible for a large number of databases, separated across multiple customer environments, to be proactive in managing instances where underlying issues are to do with those databases, be that such things as long-running queries, or issues relating to their general configuration. This aspect of the work will be working alongside the Cloud Operations team.
While this role does not involve designing database schemas for our core products, it will require you to be able to appreciate, discuss, and understand issues relating to performance with our R&D/DBA community, Performance Testing and DevOps teams, and how we have built this essential component that underpins our software products.
Database design experience will be essential for handling, and working on, internal Cloud Services projects, that underpin the ability of the Cloud Services department to support our day-to-day operational practices.
Centricsoftware · Campbell, CA