Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Health insurance
Dental insurance
Vision insurance
401(k)
Paid time off
Parental leave
Additional Information
We're Sonesta International Hotels.
The 8th largest hotel company in the U.S.-and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive -bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
Provide prompt and courteous food and beverage service to guests during banquet/catering functions.
Job Description
Required days to work: Thursdays, Fridays and Saturdays
Serves patrons with food and beverages in a positive and friendly manner.
Provides information to help food and beverage selections.
Presents ordered choices in a prompt and efficient manner.
Maintains dining ambiance with an enthusiastic attitude.
Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
Helps patrons select food and beverages by suggesting courses, explaining the chef's specialties, identifying appropriate beverage pairings, and answering food preparation questions.
Transmits orders to bar and kitchen by recording patrons' choices and identifying patrons' special dietary needs and special requests.
Keeps kitchen staff informed by noting timing of meal progression.
Serves orders by picking up and delivering patrons' choices from bar and kitchen and delivering accompaniments and condiments from service bars.
Responds to additional patron requirements by inquiring of needs and observing dining process.
Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
Concludes dining experience by acknowledging choice of establishment and inviting patrons to return.
Additional Job Information/Anticipated
Pay Range
Perform pre-and post-shift side work; set-up, condiments, etc.
Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.
Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.
Clear tables after service. Remove trays of dirty dishes, silverware, and glassware to the kitchen for cleaning.
Reitmr · Sonesta Charlotte, NC