Commvault has an outstanding career opportunity for a Hybrid SaaS & Subscription Renewals Representative to support customer retention, expansion, and subscription revenue growth. This role is responsible for managing a book of renewal business, proactively engaging customers, and executing renewals through a consultative sales motion.
Responsibilities
The ideal candidate is proactive, customer-focused, and comfortable operating in a fast-paced environment while balancing multiple priorities.
How you will make your mark:
Manage a portfolio of SaaS and some "Hybrid" SaaS/Software renewals, driving on-time renewals and expansion
Proactively engage customers to scope environments and present renewal and multi-year subscription options
Identify, position, and close upsell and cross-sell opportunities as part of the renewal motion
Maintain accurate pipeline, forecasting, and opportunity data in Salesforce and related tools
Partner with Account Executives, Customer Success Managers, and cross-functional teams to execute renewals and resolve issues
Communicate effectively with customers and partners to advance deals, address concerns, and drive decisions
Navigate and de-escalate customer issues by establishing clear next steps, owners, and timelines
Demonstrate strong follow-up and accountability to ensure deal progression and customer satisfaction
Participate in operating rhythms including forecast calls, pipeline reviews, and deal inspections
Maintain strong working knowledge of Commvault products, pricing, and processes
Requirements
4-6 years renewals or inside sales- 4-6 years of experience in renewals, inside sales, or a related customer-facing sales role
Strong communication skills with the ability to engage customers in a consultative manner
Excellent French and English language skills both written and verbal to C1/C2 proficiency is required. An additional European language in German would be beneficial but not essential.
Proven ability to manage multiple opportunities and priorities simultaneously
Results-driven mindset with the ability to identify and execute expansion opportunities
Experience using Salesforce CRM and sales enablement tools
Strong organizational skills with high attention to detail
Ability to operate effectively in a cross-functional, team-oriented environment
Familiarity with SaaS and subscription-based sales motions, forecasting, and pipeline management
Exposure to sales methodologies such as MEDDPICC and Command of the Message
Skills that can set you apart:
SaaS and Subscription Renewals or sales experience gained within cyber security or SaaS
Upsell and/or cross sell, expansion experience
You'll love working here because:
Opportunity to join employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
An inclusive company culture, opportunity to join our Community ERGs
Generous global benefits
How we're working...Remote:
All applicants must live and work in country.
Please apply using an English Re
Benefits
How we're working...Remote:As we continue to embrace the flexibility of both remote and in-office work, we expect the successful applicant to work from home and as well as attend offsite meetings, events, partner sites as and when is necessary. This approach allows us to maintain a sense of collaboration and community while also benefiting from the advantages of remote work.All applicants must live and work in country.Please apply using an English Re
Additional Information
Recruitment Fraud Alert
We've learned that scammers are impersonating Commvault team members-including HR and leadership-via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.
What to know:
Commvault does not conduct interviews by email or text.
We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.
If you suspect a recruiting scam, please contact us at wwrecruitingteam@commvault.com
About Commvault
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
Commvault · United Kingdom