Collaborating with stakeholders to understand their requirements and translating them into solution designs.
Providing technical guidance to the development team to ensure the quality and integrity of the final solution.
Evaluating and recommending new technologies, platforms, and frameworks to improve solution design and delivery.
Managing and mentoring a team of BAs, admins, solution architects and developers.
Ensuring platform alignment with the business strategy.
Creating and maintaining a detailed view of the existing architecture.
Participating in process workshops.
Working closely with enterprise architecture team and assisting in migrating configuration across instances.
What's in it for you?
We'll support your growth by offering the opportunity to complete ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) training, helping you advance your expertise and career.
23 days annual leave (rising to 27 days with time) with opportunity to buy more leave.
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
Company matched pension, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more.
What we hope you'll do next:
Looking to discover more? In line with our values for openness and transparency, if you are happy to do so, please let your line manager know, this isn't a mandatory requirement .
Choose 'Apply now' to fill out our short application and send us your CV.
Requirements
Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities
ITIL Processes: Strong understanding of ITIL (Information Technology Infrastructure Library) processes and best practices
Enterprise Environment Experience: Experience working in large-scale enterprise environments with multiple integration points
System Architecture and Design: Proficiency in designing and deploying scalable and robust architectures
Technical Proficiency: Familiarity with cloud services, enterprise software, cybersecurity, and emerging technologies like AI and IoT
ITIL Certification
Proven track record of designing and delivering complex IT solutions that meet business needs.
Excellent communication, presentation, and interpersonal skills.
Ability to work collaboratively with stakeholders at all levels of the organisation.
Strong leadership and mentoring skills.
Ability to manage multiple projects simultaneously and meet deadlines.
Informed about the technology market and trends.
Ability to gain SC clearance
Desired Skills/Experience
ServiceNow Certified Master Architect (CMA) OR
ServiceNow Certified Technical Architect (CTA)
Project Management qualifications such as Prince2, PMP etc.
Knowledge of project management methodologies (e.g., Agile, Scrum)
The role will be providing technical leadership, to lead and support the team by coaching, mentoring and driving personal and professional development and ultimately creating a high performing and engaged team.
Benefits
Remote work optionsParental leave
Additional Information
Help strengthen our Teams as our ServiceNow Lead Architect. Home based/ fully remote role.
Job title:
ServiceNow Lead Architect
Job Description:
This is a great chance to join us as our ServiceNow Lead Architect, you'll be responsible for leading the design and development of innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal staff.
Capita · Home-based -, UK