Bachelor's Degree in Communications, Organizational Development, Human Resources, Business Administration, Healthcare Administration, Education, Training and Development, or related field.
5 Years Experience with programs related to organizational development, cultural experience, employee engagement, etc. Experience to include a focus on service excellence concepts and best practices, measuring outcomes, leading data driven change initiatives, program design and development.
5 Years experience in communication and writing - targeting large workforces, leaders, and community members.
1 Year experience in a healthcare setting.
Essential Functions
Program Coordination
Plan and execute initiatives that advance organizational culture and The Sharp Experience by assisting with planning, coordination, and implementation of programs and activities.
Independantly engage with employees across various levels, including frontline clinicians and administrative staff, to provide information, resources, and support related to The Sharp Experience.
Design, prepare and deliver presentations and facilitate sessions for internal stakeholders and occasionally external partners, ensuring professional preparation of materials and logistics, while managing activities related to The Sharp Experience.
Partner with The Sharp Experience representatives across the system, providing administrative support and ensuring alignment with entity and system priorities.
Gather and organize feedback from employees and representatives to share with The Sharp Experience division, supporting outreach efforts and workforce engagement initiatives.
Represent The Sharp Experience team in committees and workgroups as a contributing member, providing input and support as needed rather than serving in an expert or leadership capacity.
Serve as a resource and advocate for employees by listening to concerns, documenting observations, and escalating issues or suggestions to appropriate leadership when necessary.
Assist with project coordination, including tracking timelines, organizing meetings, and supporting cross-functional collaboration.
Conduct organizational assessments (e.g., surveys, focus groups) by coordinating logistics, compiling data, and preparing summaries to identify opportunities for improvement in engagement and effectiveness.
Education and Outreach Support
Develop and deliver engaging programs on topics related to The Sharp Experience (TSE), such as service excellence techniques, extending TSE principles to employees, physicians, and patients, team.
Partner with The Sharp Experience and The Sharp University teams to develop educational programming to enhance the culture of the organization, with focus on standardizing education and practice of The Sharp Experience Foundational Tools.
Workplace Culture Enhancement and The Sharp Experience Enculturation
Identify opportunities to strengthen workplace culture by working across departments and roles, applying curiosity, collaboration, and respect for diverse perspectives.
Enable ongoing identification and sharing of stories that demonstrate The Sharp Experience in action.
Execute culture integration efforts for new teams, entities, and partners t
Benefits
Health insuranceVision insurance
Additional Information
Hours :
Shift Start Time:
8 AM Shift End Time:
4:30 PM
AWS Hours Requirement:
8/40 - 8 Hour Shift
Additional Shift Information:
Weekend Requirements:
Not Specified
On-Call Required:
No
Hourly Pay Range (Minimum - Midpoint - Maximum):
$46.110 - $59.500 - $66.650
The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.