Gas Supervisor

External

Mearsgroup · Birmingham, UK

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About the role

We are looking for an experienced Gas Supervisor to lead and support our gas engineering team in Birmingham. This role is critical in ensuring the safe, compliant and high‑quality delivery of gas servicing, repairs and installations across domestic housing stock. You will play a key part in maintaining resident safety, meeting regulatory requirements, and supporting the successful mobilisation and ongoing performance of this new contract. As Gas Supervisor, you will oversee a team of domestic gas engineers, providing technical guidance, quality assurance, and day‑to‑day operational support. You will carry out post‑inspections, audit work, manage performance, and ensure all gas activities meet legal, contractual and internal standards. Strong leadership, excellent communication and a commitment to safety and compliance are essential.

Responsibilities

Supervise and support a team of domestic gas engineers, ensuring high standards of workmanship and customer service

Carry out quality assurance checks, post‑inspections and audits on completed gas works

Provide technical guidance on diagnostics, repairs, servicing and installations

Ensure all gas works comply with current legislation, industry standards and internal procedures

Monitor engineer performance, productivity, and adherence to KPIs and SLAs

Assist with complex fault diagnosis and escalated technical issues

Manage and approve CP12s and other compliance documentation

Support the planning and allocation of workloads to ensure efficient delivery

Respond to urgent issues, escalations and emergency situations when required

Ensure accurate recording of all works using handheld devices or job management systems

Liaise with tenants, housing officers, client representatives and internal teams

Oversee van stock management and ensure materials are ordered appropriately

Identify and report safeguarding concerns, property hazards or non‑compliance

Lead toolbox talks, safety briefings and contribute to ongoing training and development

Ensure PPE is worn and health & safety procedures are followed at all times

Support apprentices and junior engineers with coaching and development

Contribute to continuous improvement of processes, safety and service delivery

Role Criteria:

City & Guilds or NVQ Level 3 in Gas Installation and Maintenance

Valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1)

Proven experience supervising or mentoring gas engineers

Strong background in domestic boiler servicing, fault diagnosis and installation

Good understanding of electrical safe isolation and basic wiring principles

Excellent knowledge of gas safety legislation, compliance and audit requirements

Experience working in social housing or local authority environments (preferred)

Strong communication skills with a customer‑focused approach

Ability to lead, motivate and support a dispersed team

Confident using handheld devices and digital job management systems

High attention to detail and commitment to safe working practices

Flexible and willing to travel across properties and support out‑of‑hours requirements

Full UK driving licence

Benefits we can offer you:

25 days annual leave plus bank holidays

Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!

Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.

Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more

Family friendly policies

Company Vehicle and Fuel Card

Access to EAP Counselling sessions

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Gas Supervisor

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