Assist in maintaining and updating departmental databases, spreadsheets, and content management systems
Support the implementation and troubleshooting of office technology, software applications, and digital tools
Help create and update technical documentation, user guides, and standard operating procedures
Perform data entry, validation, cleanup, and basic reporting using Excel, Google Sheets, or database tools
Aid in system testing, form development, and workflow automation projects using platforms like Google Workspace, Microsoft 365, or institution-specific tools
Provide first-level technical support to staff and faculty, including software setup, printer troubleshooting, and login/access issues
Contribute to process improvement initiatives through research, analysis, and documentation
Collaborate with IT staff or business analysts on technology-driven projects or service requests
Present a final project or summary of learning to the team at the end of the internship.
This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.
Requirements
Knowledge, Skills, and Abilities
Basic understanding of databases, spreadsheets, and office productivity tools (e.g., Excel formulas, Google Forms, SharePoint)
Familiarity with help desk, ticketing systems, or cloud-based tools is a plus
Strong analytical, technical troubleshooting, and organizational skills
Comfortable learning and using new systems and applications
Ability to be comfortable with ambiguity and asking for help when needed
Excellent verbal and written communication skills
Ability to maintain confidentiality and follow data security protocols
Self-motivated with strong attention to detail
Currently enrolled in or recently completed a degree in Computer Science, Information Technology, or a related field.
Must be eligible to work in the United States without sponsorship during the internship period.
Must be in good academic standing with an expected graduation date.
Interest in higher education and lifelong learning
Technical certifications a plus
Position & Application Details
How to Apply: If interested, an application will need to be submitted online. Internal WG
Benefits
Health insuranceVision insuranceFlexible schedule
Additional Information
If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Grade: Technical 401
Pay Range: $28.60 - $42.93
Job Description
The purpose of the internship is to provide a current student or recent graduate with practical, hands-on experience in a technical setting while contributing to meaningful projects that support the goals of the department and organization. The intern will gain exposure to day-to-day operations, develop key professional skills, and explore potential career paths.
Wgu · Salt Lake City, UT