Underwriting Assistant (CL)

Responsibilities

• This position will:
• Develop and maintain excellent relationships with underwriters and brokers through verbal and written communication
• Process and issue documents as instructed by underwriters and managers with a high degree of accuracy
• Meet service standards and turnaround times with respect to issuance of documents
• Document observations made during pre-reviews of files to assist underwriters
• Complete renewal pre-reviews and may approve renewal referrals within authority
• Perform underwriting support functions including bind confirmations and preparing Certificates of Insurance
• Amend or update quotes based on instructions of underwriters
• Coordinate with underwriting areas to research and resolve escalated underwriting issues
• Support managers, underwriters, and coworkers with general administrative tasks
• Maintain and innovate administrative workflow procedures to increase efficiency and productivity
• Communicate internally with other departments via email, Microsoft Teams, and telephone
• Communicate externally with brokers as required
• Build and maintain electronic, and any applicable hard copy, records following established guidelines and processes

Requirements

• You're a good fit if you have:
• At least 1-2 years of experience with transferable skills in customer service, administration, or insurance
• Ability and willingness to obtain a broker license (Level 1) within the first year of employment
• Open to or currently pursuing an insurance designation (CIP or CAIB preferred)
• Willing to take insurance courses for continued growth and industry knowledge
• Familiarity with basic legal structures in Canada
• Excellent typing proficiency and strong communication skills
• Intermediate knowledge of Microsoft Office products including Outlook, Word, and Excel
• Technical competency with office equipment including printers and scanners

Benefits

Additional Information

Job Description Introduction We are HUB International's MGA and Delegated Underwriting Authority Enterprise (DUAE) division - insurance entrepreneurs united by a bold vision: to aggregate strengths and deliver unmatched value as Canada's largest DUAE. We exist to satisfy insurance needs in our target markets faster, better, and even where others can't. We do this by consolidating the best underwriting talent and specialty expertise within one coast-to-coast division, delivering speed, service, and solutions at a national scale. But what truly sets us apart is our people. Here, you will be part of a collaborative, growing team that values innovation, professional development, and shared success. Our culture is built on entrepreneurial thinking, open communication, and a strong sense of purpose. We believe in empowering our employees to take ownership, contribute ideas, and grow their careers within a supportive and dynamic environment. Together, we are building more than a market leader - we are building a place where talented professionals can thrive. Job Overview We are currently looking for an Underwriting Assistant to join our growing team. As an Underwriting Assistant, you will support our underwriters in their day-to-day tasks. Working as part of a team, you are responsible for the efficiency and accuracy of insurance policy documents. This is hybrid position with the standard of 3 days in our offices.

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