Technical Consult : Technical evaluation of sales opportunities, reviewing application data and determining lead product suitability and value proposition.
Product Advice : Provide customer with assistance for product selection for unique, special, or technical applications.
Application Review : Review customer specifications and determine Regal Rexnord's ability to meet the requirements.
Quote support : Prepare formal proposals covering the correct application for assigned products for inquiries requiring standard, modified, or special products to meet customer specifications and/or requirements.
Training : Provide customers with technical support and (new) product presentations and training at customer locations.
Premium Service & On site Support : Product Identification and Selection, Conveyor Installation support & Conveyor Trouble Shooting (technical and hands-on)
Complaints management : Evaluate and deal with technical complaints
Product Management : Collect Voice of Customer related to potential product improvements and new products, based on unmet needs. Support the preparation of product launches. Support Product Line Simplification activities.
Account Management : Must establish and maintain excellent relationships with internal/external customers.
Communication : Provides project coordination and communication.
Organized : Uses common process management tools and methods including problem solving process.
Experience and Skill Required:
Bachelor's degree in Mechanical Engineering or related engineering/technology field;
7-10 years of work experience in application engineering or similar role;
A self-managed and self-motivated individual with strong ownership and commitment who excels in global team environment;
Language - fluent spoken and written English, Spanish, Portuguese;
The willingness and ability to travel extensively;
Strong technical and analytical skills with great attention to details;
Having knowledge/experience of Food & Beverage and Automotive Industry and or conveyor systems is a plus;
Flexible working schedule, available to support colleagues and customers after regular business hours;
Strong Communication and Confident presentation skill for medium to large group of customers;
Customer oriented with problem solving mindset.
Location: São Paulo, Brazil
About Regal Rexnord
The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Regalrexnord · Sao Leopoldo, Brazil