Markets Operations - Equities - Assistant Manager/Manager
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About the role
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. About the Department Markets Operations - Equities department plays a critical role in supporting OCBC Securities business & stakeholders to execute and support the Businesses' Singapore's operational activities including pre and post settlements, trade amendments, Instrument creation, Corporate Action and Custody. Markets Operations - Equities is embarking on a transformation journey, providing a suite of operational support services to our business units while focusing on cost efficiency through process re-engineering, automation and straight through processing. Markets Operations - Equities - Assistant Manager/Manager Perform daily operational activities including trade processing and amendments, settlement processing, and instrument reference data support, ensuring timely and consistent delivery in accordance with SOPs Ensure all queries and escalations are managed in a timely manner Ability to plan and prioritize the daily work to achieve efficient and effective management of time and has exceptional attention to detail and accuracy in data entry and documentation Provide subject matter expertise and support to downstream teams and clients, helping resolve queries Ensure proper controls are in place to reduce risk, and perform procedures to maintain adherence to those controls Collaborate with internal teams to maintain a consistent and effective operating model. Good problem-solving skills with attention to detail, able to identify pain points and develop practical solutions. Contribute to ongoing projects and process reengineering efforts - identifying opportunities to improve efficiency and data quality. Updating of procedures in response to process or regulatory changes, control guidelines and compliance framework Handle Ad-Hoc Project as assigned by Manager Skills and Experience required: Graduate with at least 3 years of working experience in banking operations Strong communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams Knowledge of market data such as Bloomberg and Refinitiv will be an added advantage. Proficient in MS office application Good knowledge of banking regulatory requirements and industry best practices Proven track record of process improvement and project management initiatives Proficiency in technical skills like VBA, Python, etc will be a plus Work Arrangement: 9.00 am to 6.30 pm (OT as and when required) Due to the job nature in handling equities system operations, this role requires 100% work in office, currently based at OCBC Centre. The team will relocate to Tampines next year.
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