Plan & Schedule: lead the end-to-end PI planning cycle; maintain the multi-programme delivery roadmap and manage start dependencies and allocation constraints across concurrent programmes.
Be responsible for budget & financial management, including programme budget ownership; cost forecasting; change control; invoice and PO governance financial reporting and ensuring accurate accruals & provisions.
Vendor Compliance & Third-Party Management including vendor governance, compliance monitoring, performance oversight, procurement coordination and IR35 & resource compliance.
Steering Committee Preparation & Facilitation by meeting calendar ownership, steering committee pack preparation, pre-reads and pre-alignment, minutes and action tracking, escalation pathway
RAID Management - own the programme RAID log; escalate blockers and issues; maintain a structured decision log.
Reporting & Stakeholder Management by producing weekly and PI-level programme status reports, developing and maintaining executive dashboards, acting as the single point of truth for programme data.
Resource & Capacity Management - support capacity planning across the pod model, work with delivery leads to track utilisation, forecast demand and flag bottlenecks; maintain visibility of AI augmentation uplift assumptions and coordinate resource onboarding for new client programmes.
What you will need to have:
At least 7+ years in programme or portfolio management, with at least 3 years in a senior PMO or lead governance role.
Proven track record on large-scale technology modernisation or platform migration programmes.
Strong command of hybrid delivery: SAFe or scaled agile frameworks alongside traditional programme governance and controls.
Hands-on experience managing multi-million pound programme budgets, cost forecasting, and financial reporting to executive level.
Experience in governance facilitation - preparing and facilitating Steering Committee and Programme Board sessions at C-suite level.
Be an expert in RAID management, critical path analysis, and multi-workstream scheduling.
Strong reporting experience - advanced ability to synthesise complex delivery and financial data into clear executive narratives.
Organised under ambiguity, commercially aware, trusted partner, data-driven; continuous improver.
What is nice to have:
Experience in financial services technology delivery (issuer processing, payments, or lending platforms).
Familiarity with PI Planning and SAFe ceremonies.
Exposure to AI-augmented delivery models and capacity planning in hybrid human/AI teams.
PMP, MSP, P3O, or SAFe certification (SPC or RTE).
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Benefits
Vision insurance
Additional Information
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Senior / Lead PMO - Vision Next Programme
What does a successful Senior/Lead PMO do?
You will be the backbone of governance and control for the Vision Next (VN) programme: a large-scale, multi-client platform modernisation running concurrent implementations across multiple geographies. The role owns the programme management framework end-to-end: from PI planning governance and release control through to executive reporting, dependency management, financial oversight, vendor compliance, and risk management. This is a hands-on leadership role embedded directly in the delivery organisation, working alongside engineering pod leads, product owners, and client-facing teams.
Fiserv · Basildon, Endeavour Drive