Manager, Process Management
External
Capital One · Toronto, On, Canada$130K–$148K/yrFull-timeHybridToday
AgileComplianceLeanRisk ManagementSix SigmaSQL
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About the role
Process Managers love solving problems and making things better. Our Process Managers are deployed across all areas of the business - Fraud, Customer Service, Customer Resiliency, Customer Acquisitions, Payments and more - and have a huge impact on ensuring we are consistently keeping our customer promises and solving complex problems to help make us more efficient. You're guaranteed to be part of a smart, talented team of people responsible for creating and enhancing processes that aim to deliver excellence to your customers in every interaction.