Consult with multiple clients simultaneously to understand business and technical needs
Be a trusted advisor to assigned clients; help align customer expectations with best practices
Develop strategic roadmaps and project plans based on customer goals
Work with clients and Project Managers to set expectations, drive alignment, and coordinate timelines
Document and present recommendations to customers, including senior leadership
Translate customer requirements into LOE estimates, design documents and keep project tracking boards up to date
Provide guidance to Cloud Engineers as they implement customer roadmaps
Quality check engineering work; ensure top quality work and customer satisfaction
Support Presales Cloud Solutions Architects in proposal design and positioning
Mentor Cloud Engineers
Requirements
Experience working in a customer-facing consulting role
Experience developing project roadmaps, LOE estimates, and design documents
Ability to lead customer facing projects, assigning work to teams, and quality checking engineering work
Ability to translate technical requirements to a non-technical audience
Ability to present solutions to customers, overcom e objectives , and creat e consensus
Strong knowledge of networking for end-user computing. Must have experience with bandwidth planning, latency/RTT targets, and client connectivity considerations. Must be able to troubleshoot and remediate user experience issues caused by network conditions.
Hands-on experience designing AWS VPC connectivity for EUC, including DNS considerations, directory reachability, routing, and enterprise connectivity patterns (e.g., VPN/Direct Connect) for WorkSpaces e nvironments .
Expertise with Active Directory integration and SSO standards for VDI environments , including SAML-based federation patterns and associated prerequisites /claims mapping .
Experience designing and operating certificate-based or passwordless authentication.
Experience with application management and virtualization , including Intune, SCCM, golden image creation, and app streaming.
Proficiency managing WorkSpaces via automation and scripting, leveraging CLS/SDK/ PowerShell tooling to standardize provisioning, configuration changes, and operational tasks at scale.
Experience implementing EUC observability and operational readiness, including monitoring signals, troubleshooting workflows, and support playbooks for connection/performance incidents.
Experience modernizing/migrating from VDI platforms (e.g., Citrix, Horizon, AVD) to AWS WorkSpaces , including application dependency analysis, sequen cing and wave planning, and cutover planning.
Ability to integrate WorkSpaces with enterprise SaaS solutions (e.g., Microsoft 365, Google Drive ) while maintaining security and user experience.
Demonstrated capability to identify security gaps and produce actionable remediation recommendations to strengthen a client's VDI/EUC security posture (network boundary controls, identity posture, access controls).
Occasional off-hours support, depending on client's need
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Benefits
Vision insuranceRemote work options
Additional Information
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
As a Cloud Solutions Architect, you will work with Mission Cloud's customers to develop strategic solutions leveraging the AWS portfolio , focused on WorkSpaces . You will work with our Project Management and Cloud Engineering teams to provide Mission's Professional Services to the accounts and projects to which you're aligned. As a Cloud Solution Architect, you'll be the primary point of contact for your accounts.
Our Cloud Solution Architects are responsible for holding regular consulting sessions to build a roadmap for further optimization, automation, and resiliency while the hand-on engineers execute the road map items driving world class outcomes.
This position is 100% remote. Occasional travel may be required.
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