Set up and operationalize the Transformation Office as the central hub for evaluating, coordinating, and managing key transformation initiatives across the organization.
Partner with cross-functional leaders to assess transformation opportunities, prioritize initiatives, and align resources for maximum impact.
Develop and maintain frameworks, governance structures, and reporting mechanisms to drive accountability and ensure execution of transformation goals.
Lead Portfolio Tracking for Strategic Initiatives
Stand up and run a light-but-rigorous PMO for the Top 10: objectives/OKRs, milestones, dependencies, RAID.
Create an executive dashboard that provides an accurate , exception-based view of health, risks, and decisions.
Institutionalize governance (cadence, templates, change control) that clarifies accountabilities while enabling speed.
Drive cross-functional execution with Finance, GTM, R&D, and People leaders to unblock issues and land outcomes.
Manage Red Team Review Cycles
Establish and operationalize the internal Red Team review process for critical projects, ensuring a rigorous, objective evaluation of strategic initiatives.
Ensure selected projects are properly reviewed with clear objectives and evaluation criteria.
Document next steps, decisions, and lessons learned from each review, and ensure systematic follow-up on all recommended actions.
Drive continuous learning by sharing insights and best practices across teams, embedding a culture of accountability and improvement.
Run the Business Management System (BMS) operating rhythm
Own the annual and quarterly executive BMS calendar and run-of-show for multi-day, standard meetings (e.g., M1/M2/M3).
Drive agenda development with the CEO/ELT ; lock agendas by deadlines and publish pre-reads.
Standardize meeting materials (templates, executive narratives, KPIs) and enforce a single source of truth.
Transformation Office launched and managing prioritized initiatives with clear governance and reporting.
Red Team reviews executed with documented lessons and action follow-up for all critical projects.
Top 10 portfolio: live dashboard with current status , risks, and decisions required ; all initiatives onboarded.
Stakeholder satisfaction: positive CEO/ELT feedback on meeting flow, materials quality, and decision velocity.
Benefits
Health insuranceVision insurance
Additional Information
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Job Description
Sprinklr · - New York - New York City