Support creation and updating basic reports and BIRT layouts
Foundational knowledge of Workday business process configuration including validation rules
Foundational understanding of Workday Security Fundamentals
Support creation and/or configuration of standard Workday Core Connections
Support the creation and configuration of Workday EIBs as well as how to load data using EIB processes
Foundational knowledge of software development, engineering, etc.
Strong ability to learn troubleshooting skills
Leverage knowledge of customer support principals, and best practices to provide best in class service to our internal customers
Engage with vendors as needed for support related to the platform
Support new Workday release activities relating to the needs of the business and impact assessment
Essential Skills & Requirements:
1+ years supporting Workday or similar experiences in other ERPs
Ability to effectively prioritize and execute tasks in a dynamic, flexible environment
Experience with ticketing systems and enterprise collaboration tools
Excellent interpersonal skills and strong customer service orientation
Highly self-motivated, self-directed, and attentive to detail
Demonstrated ability to work with cross-functional teams
What happens next?
If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.
Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.
Benefits
Flexible schedule
Additional Information
Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company's portfolio includes many of the world's most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.
Job Description
Location:
Ciudad de México, CMX
Condé Nast is a global media company, home to iconic brands including Vogue, The New Yorker, GQ, Glamour, AD, Vanity Fair and Wired, among many others. The company's award-winning content reaches 84 million consumers in print, 367 million in digital and 379 million across social platforms, and generates more than 1 billion video views each month.
The company is headquartered in London and New York, and operates in 32 markets worldwide, including China, France, Germany, India, Italy, Japan, Mexico & Latin America, Spain, Taiwan, the UK and the USA, with local license partners across the globe.
Condenast · Av Paseo DE Las Palmas, Mexico