As an APM, you will be responsible for leading the product design and development process, from ideation to launch. Your day-to-day responsibilities will include:
Work closely with PMs and Engineering to drive execution on key product areas
Break down problems, write clear PRDs, and own specific features end-to-end
Analyze customer feedback, product usage, and market trends
Support GTM efforts including demos, feedback loops, and early-stage implementations
Continuously learn about GenAI, Voice AI, and enterprise SaaS workflows
What Makes You Qualified?
2+ years of experience (Product, Engineering, Consulting, or similar)
Strong problem-solving and structured thinking ability
High ownership mindset and willingness to go beyond defined scope
Fast learner with strong curiosity, especially around AI technologies
Good communication and ability to work with cross-functional teams
Lead a new category of enterprise software that we call Unified-CXM.
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
Create a culture of customer obsession, with trust, teamwork, and accountability.
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To learn more about all-things-Sprinklr, visit our candidate resource hub here .
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion,
Benefits
Health insuranceVision insurance
Additional Information
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Job Description
Role: Associate Product Manager - AI
What does success look like
Product team is responsible for end-to-end ownership of the several Sprinklr products and build products that customers love. You will join a dynamic and fast-paced environment and work with crossfunctional teams to design, build and roll-out products that deliver the company's vision and strategy. You will independently drive ambiguous problem areas into shipped, adopted features and reduce dependency on leadership for day-to-day decisions.
Sprinklr · India