Remote - Hotel Booking Coordinator

About the role

We are a planning and hospitality company that specializes in unforgettable resort vacations. From romantic escapes to group retreats, we work closely with clients to match them with the perfect all-inclusive resort experience-handling the details so they can focus on making memories. Position Overview: We are seeking an organized, personable, and service-driven Remote Hotel Booking Coordinator to join our remote team. This role involves assisting clients with planning and booking resort vacations tailored to their needs, while delivering top-tier service throughout the process. Ideal candidates enjoy helping others, are detail-oriented, and thrive in a virtual, client-facing environment.

Responsibilities

• Consult with clients to understand their vacation preferences, travel dates, and budget
• Recommend all-inclusive resorts that best match client needs and expectations
• Research resort options, amenities, and promotions using approved booking tools
• Coordinate and manage reservations, ensuring accuracy and timely communication
• Assist with special requests, itinerary changes, and follow-up support
• Maintain accurate client records and manage booking documentation
• Stay updated on popular resort destinations, seasonal promotions, and hospitality trends

Requirements

• Previous experience in hospitality, booking coordination, or customer service is a plus
• Strong communication and relationship-building skills
• Detail-oriented with the ability to manage multiple client needs simultaneously
• Tech-savvy and comfortable using booking platforms and digital tools
• Self-motivated and dependable with the ability to work independently in a remote setting
• Must be 18 years or older with access to a computer and stable internet connection
• Passion for vacation planning and delivering exceptional service

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