Sales Operation Support Specialist (Icheon)

Responsibilities

• Manage customer inquiries and forecasted demand by capturing and maintaining accurate data in the SAP system.
• Support quotation activities by creating and updating quotes in the system based on requests from Sales officers.
• Provide support for delivery and return merchandise authorization (RMA) processes, including tracking status and responding to requests.
• Initiate the order booking process and ensure a smooth handover to downstream teams, including the Advanced Business Services (ABS) team, for order processing.
• Ensure accurate and timely handover of customer quotes and orders for booking.
• Provide general sales and account support, including data collection, status tracking, and coordination with stakeholders as needed.
• Contribute to process improvement initiatives and participate as a team member in operational projects.
• Education and experience
• Bachelor degree
• 2~4 years of prior experience in sales operations or related fields preferred

Requirements

• Proficiency in using sales-related systems (e.g., ERP)
• Strong communication skills in both Korean and English
• Ability to collaborate effectively with internal teams (Account Managers, HQ Planning, Supply Chain, Finance) and external customers

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Company Intel

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