As a Middle Office Specialist, you will play a central role in safeguarding Saxo's end-to-end trading operations. You combine deep product and process knowledge with strong analytical and technical capabilities, enabling you to resolve complex, non-standard scenarios and continuously improve how our trading operating model functions.
You act as a trusted operational expert and escalation point, working closely across Front Office, Risk, Back Office, IT and external counterparties to ensure accurate, timely and compliant trade flows across all products.
Responsibilities
Act as a key intermediary and escalation point across Electronic Trading & Risk, Back Office, Global Sales & Trading, Client Services, brokers and custodians, ensuring accurate and timely trade flow across all asset classes
Take end‑to‑end ownership of complex trade bookings and investigations, including root cause analysis of trade, position and settlement breaks and coordination across stakeholders
Provide P1/P2 incident management, including trade cancellations, rebooking's and insertions, ensuring swift, controlled resolution with minimal client impact and firm‑wide risk management
Own and support Futures & Options lifecycle events, including expiries, early assignments, close‑outs and management of physical delivery risk
Support broker onboarding and trade flow changes, including execution and clearing setup, migrations and post‑implementation stabilization
Contribute to cross‑functional initiatives, including new product launches, system changes, platform migrations and operational transformations
Drive process and system improvements, including incident analysis, UAT testing, data validation and close collaboration with IT, product owners and development teams
Act as a subject matter expert, contributing to best practices, knowledge sharing and onboarding of new colleagues across locations
Your Profile
We are looking for a candidate who combines strong operational expertise with a technical and analytical mindset, and who is motivated by solving complex problems at the intersection of trading, systems and data.
You bring:
Experience from Middle Office, Trade Support or Operations role within financial services (investment banking, trading, asset management or fintech environments are highly relevant)
Strong understanding of trading products and trade lifecycle, ideally including Futures & Options, with exposure to one or more of FX, Equities, Bonds, CFDs or similar instruments
Proven ability to handle complex cases, escalations and time-critical incidents in a structured, controlled and professional manner
Strong analytical skills and hands-on experience with trade investigations and root cause analysis
A technical interest and aptitude, including the ability to work with data, understand system flows and investigate issues across platforms
Practical experience with SQL (e.g. querying trade, position or booking data) is highly valued; Excel skills are expected
High attention to detail, while maintaining a clear understanding of end-to-end operational and risk impacts
Confidence working with multiple stakeholders across geographies and functions, including Front Office, Risk, IT and external counterparties
Excellent communication skills in English, both written and verbal
A proactive mindset with a natural interest in process improvement, automation, risk reduction and operational resilience
Experience from a global trading environment and/or a regulated financial institution is a strong advantage.
We get curious people invested in the world
When you work at Saxo, you become a Saxonian
Benefits
Equity / stock options
Additional Information
Saxo Bank,Copenhagen, Denmark
We are looking for a Middle Office Specialist to join our Middle Office function in HQ, Copenhagen.
In this role, you will be a key operational expert and escalation point, ensuring accurate, timely and compliant trade flows across all Saxo products. You will act as a critical intermediary between Front Office and Back Office teams, safeguarding segregation of duties and supporting a global trading operating model.
As a member of the team, you will take ownership of complex cases, high-impact incidents, broker and custody interactions, and process improvements, while supporting knowledge sharing and best-practice development across locations.
The team
You will be part of a cross-functional team focused on full life cycle of all Saxo Trading Products: Futures & Options, Equity, Bonds, CFD's, and FX. You will be an integral part of Saxo's Operations organisation, working closely with colleagues across Copenhagen, Singapore and Gurugram.
The team sits at the centre of Saxo's trading value chain and operates as a second line of defence for many operational processes, ensuring alignment between trading desks, sales, execution management, and back-office functions such as settlements and reconciliation.
Collaboration, ownership, and continuous improvement are central to how the team works.
Saxobank · Headquarters