Sales Engineer- Mining
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About the role
Job Summary The Sales Engineer is responsible for driving sales growth and expanding Sulzer's market presence within the mining sector. The role combines strong technical understanding with commercial execution to position Sulzer as the preferred OEM partner for reliability, performance, and lifecycle value, while actively engaging with end users, EPCMs, consultants, and channel partners, particularly in greenfield and brownfield projects. Key Responsibilities 1. Business Development & Sales Growth Identify and secure new business opportunities in mining (open-pit and underground operations) Develop and execute strategic account plans for key mining customers Meet and exceed sales targets, order intake, and profitability objectives 2. Technical & Solution-Based Selling Develop and propose fit-for-purpose pump solutions aligned with customer operational requirements Support customers with: Equipment selection guidance System optimisation recommendations Performance improvement initiatives Conduct site assessments, condition reviews, and failure analysis support Collaborate with internal engineering and service teams to deliver reliable, high-performance solutions 3. Customer Relationship Management Build and maintain strong relationships with: Mine engineers Maintenance and operations teams Plant managers Procurement departments Position Sulzer as a trusted reliability partner , focusing on: Plant availability Reduced downtime Total cost of ownership Maintain regular engagement through site visits, technical discussions, and performance reviews 4. Channel, EPCM & Consultant Engagement Develop and manage relationships with: Channel partners and distributors (local service providers, resellers) EPCM companies (Engineering, Procurement, Construction Management firms) Consultants and design houses Drive early-stage engagement in greenfield and expansion projects , ensuring Sulzer solutions are specified Promote Sulzer as the preferred OEM in project specifications and tender documents Support partners with training, product knowledge, and technical guidance to strengthen market reach 5. Market Intelligence & Competitor Analysis Monitor competitor activities (local workshops, OEMs, and service providers) Analyse: Pricing structures Capabilities and offerings Customer value propositions Identify opportunities where Sulzer can differentiate through: Engineering expertise Reliability improvements Lifecycle cost advantages Provide feedback to management on market trends and risks 6. Go-To-Market Execution Implement Sulzer's go-to-market strategy across assigned territory Promote value-based selling , focusing on performance, uptime, and long-term cost benefits Drive adoption of: Service agreements Reliability programs Condition monitoring solutions Leverage direct and indirect (channel) routes to market effectively 7. Tendering & Commercial Management Prepare and submit technical and commercial proposals Ensure alignment with client specifications and project requirements Manage pricing strategies to balance competitiveness and profitability Participate in negotiations and contract closure Ensure compliance with Sulzer's commercial policies and risk frameworks 8. Installed Base & Aftermarket Growth Manage and grow Sulzer's installed base within mining operations Identify opportunities for: Upgrades Retrofits Equipment replacement Drive aftermarket revenue through: Spare parts Repairs Long-term service agreements Position OEM parts as critical to performance, reliability, and risk reduction 9. Project Support & Execution Alignment Coordinate with internal teams to ensure successful project delivery Support commissioning, start-up, and post-installation optimization where required Ensure customer expectations are met in terms of quality, delivery, and performance 10. HSE & Compliance Comply with all health, safety, and environmental requirements , especially in mining environments Adhere to Sulzer's safety policies and promote safe practices during all engagements Ensure all activities meet regulatory and site-specific compliance standards Key Performance Indicators (KPIs) Order intake and revenue growth Gross margin and profitability Installed base growth and retention New business and project wins (including greenfield projects) Channel partner performance and contribution Specification wins with EPCMs and consultants Aftermarket sales growth Pipeline development and conversion rate Qualifications & Experience Bachelor's Degree or Diploma in Mechanical Engineering or equivalent Minimum 5-8 years' experience in pump sales or mining-related equipment Strong understanding of: Dewatering systems Multistage pumps Slurry applications Proven experience engaging with mining client