PT Sales Associate - Lee Wrangler Outlet
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About the role
Kontoor Brands is a portfolio of three of the world's most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders. Job Posting: The Part Time Sales Associate is responsible for supporting sales performance, delivering exceptional customer experience, and executing day-to-day store operations. The Sales Associate supports the team by following customer engagement strategies, and maintaining merchandising standards that support a positive customer experience. Kontoor values all perspectives and encourages candidates with different backgrounds, experiences, and ways of thinking to apply.
Responsibilities
- Brand Experience/Customer Service
- Ensure excellence in customer service in the store by upholding high retail standards to ensure an in-store experience that aligns with company standards.
- Initiate conversations with all customers, building a relationship to learn interests and identify products to suggest.
- Assist customer in the fitting room.
- Recommends product that is aligned with customer needs and preferences through suggestive selling and encourages the customer to make a purchase.
- Builds brand loyalty by promoting the rewards program and achieves weekly loyalty sign up goals.
- Learn about new products and trends to better engage customers.
- Consistently achieve personal sales targets and contribute to overall store performance.
- Provides information and advice on product performance, features, and specifications.
- Visual, Operation, and Safety
- Maintain visual merchandising standards and ensure the sales floor is clean, organized, and well-stocked.
- Assist in daily store operations, including opening and closing procedures assigned, accurately process transactions, handle cash, and maintain point-of-sale integrity.
- Follow all company and store policies, processes, and procedures.
- React quickly to all customers and/or employee injuries and report them immediately to the manager on duty.
- Participates in Loss Prevention Audits, understands and complies with company loss prevention policies to minimize store shrink.
- Position Competencies
- Bold Accountability: Demonstrate accountability and follow through on assigned responsibilities.
- Customer Centric Innovation: Passion for the brand and knowledge of the customer and products.
- Empowered Collaboration: Promote an environment that encourages feedback, belonging, participation, creativity, and learning by communicating best practices and ideas.
- Global Agility: Willingness to make changes as suggested by manager on duty to meet store goals and create a positive work environment.
- Strategic Foresight: Take initiative to work ahead, seeking guidance when appropriate.
- Purposeful Integrity: Respect the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.
- Urgency for Impact: Acts quickly to support sales, loyalty enrollment, and service goals.
- Position Requirements:
- Must be a minimum of 16 years of age or older.
- Arrive on time for scheduled shifts and work a flexible schedule to meet the needs of the business.
- This role requires a minimum availability of 12 hours per week including one weekend day. Additional availability a plus.
- Essential Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Ability to communicate clearly and respectfully with customers and team members.
- Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).
- Stand and move throughout the store during scheduled shifts.
- Walking and moving to assist customers, retrieve merchandise and recover the store.
- Lifting and carrying, ability to maneuver and/or lift 25 lbs. regularly, and up to 50 lbs. occasionally.
- Ability to push/pull full racks of merchandise for restocking the store.
- Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.
- Manual labor is required occasionally to assemble displays and/or rearrange the store layout.
- Vision to accurately read labels, assist customers, and tasks that require attention to detail.
- Ability to use fine manipulation, and grasp with hands to sort and organize clothing, ex. place on hangers, folding, organize in color/size order.
- Pay and Benefits:
- Pay Range for this position is:
- 401(k) with company match
- Employee assistance program
- Employee discounts
- Flexible schedule
- Annual merit increase or bonus based on performance.
- Job Description: Kontoor Brands is an Equal Opportunity Employer. EOE/AA/M/F/Vet/Disability
- Why Kontoor Brands?
- At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products.
- When our employees
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