Within this team, you'll combine research and insights with clear people-focussed language to refine and develop conversations with customers to help them do what they need to do.
You'll be comfortable giving and receiving feedback to key internal customers across the business, and will work closely with product teams to create success metrics.
It'll be your role to:
Create engaging, readable, accessible content that gives our customers great digital experiences.
Develop genuine empathy for people, understanding their needs, aspirations and challenges.
Take ownership as the content expert in an agile environment.
Think strategically about how our conversations can evolve, and spot opportunities for where they link into other experiences.
Share expertise to help shape the overall design approach.
Provide consistency in the way we have conversations with customers across topics and touchpoints.
Promote and demonstrate how effective writing helps customers.
Why join us?
From building a truly sustainable business to creating a place where people love to work, we're looking for colleagues who are up for the challenge, who love to push boundaries and can make change happen. Sound like you?
What we're looking for?
Experience as a UX writer, conversation designer, or content designer
Familiarity working in a complex landscape - ideally financial services
A collaborative mindset ready to be a part of a busy multi-disciplinary team
Flexibility in writing on-brand content in multiple tones of voice
Confidence in writing concise, clear and consistent copy for different channels
The ability to influence and manage multiple stakeholders across product, risk, legal and branding teams
Experience using and collaborating in Design platforms, such as Figma
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
This is a place for you:
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
28 days' holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Like what you hear? Join us!
We're focused on creating a values-led culture and are committed to building a w
Additional Information
Content Designer - 6 Month FTC
Leeds Wellington Place
Full time
Posted Yesterday
157638
End Date
Monday 08 June 2026
Salary Range
£61,344 - £68,160
We support flexible working - click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
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Job Description
JOB TITLE: Content Designer - 6 Month FTC
SALARY: £61,344 - £68,160
LOCATIONS: Leeds, Bristol, Manchester
HOURS: Full-time
WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.
Lloyds Banking · Bristol, UK