You will have the opportunity to be part of a very special team for Live Nation's newest Canadian venue, HISTORY Ottawa. A state-of-the-art venue with a capacity of up to 2000 host ing over 180 concerts and private events annually. If you are ready to be a part of Ottawa's most memorable and historic shows, this role might be for you!
Responsibilities
Provide an exclusive premium service experience to members of our VIP areas; serving food and beverages during events delivering an exemplary guest experience
Demonstrate complete understanding of food and beverage offerings and make appropriate recommendations
Utilize Point of Sales systems to adequately process orders and to upsell in real time
Communicate with service staff, kitchen staff, and bartenders to coordinate entire station and ensure guest satisfaction with the food and service
Create an atmosphere where coworkers are connected and committed through seamless communication and the willingness to help others win
Requirements
Must be Smart Serve Certified and at least 19 years of age
Minimum of 3 years experience serving in a premium, fast-paced environment. Those with previous bottle service & casual fine dining experience an asset
Knowledge of various spirits, beers, wines and champagnes
Experience using point of sales systems; Appetize an asset, but not required
Experience d eliver ing drinks and maneuvering trays through large crowds
You understand the art of upselling and enjoy meeting daily sales incentives
Experience requesting ID's for anyone whom looks under the legal drinking age and recognizing validity
Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time
Working knowledge of cocktail tray service, basic food service, and responsible alcohol service
Have an incredible ability to thrive in a fast-paced and high volume environment while maintaining a first-in-class hospitality and food and beverage experience
Strong communication skills, including listening skills and ability to communicate with guests and respond to inquiries
A passion for live events and desire to ensure every customer experience is exceptional!
Must be able to work evenings, weekends and holidays as required
We thank all applicants for their interest, however, only those chosen for an interview will be contacted.
The expected compensation for this position in Ontario is: $17.60 per hour.
Physical Requirements/Work Environment
Employment Equity
Hiring Practices
Benefits
Equity / stock options
Additional Information
Job Summary:
Who are we?
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .
Who are you?
Passionate and motivated . Driven, with an entrepreneurial spirit . Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on !
Live Nation · Ottawa, Canada