Modmed · Boca Raton, FLPrepare for this interview
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Join the Team Modernizing Medicine At ModMed , we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. A Culture of Excellence When you join ModMed, you're joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes: Consistently ranked as a Top Place to Work 2025 Globee Business Awards: Gold Globee for "Technology Team of the Year" 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us? Job Description Summary: ModMed is looking for a UX Designer to work with our RCM and Practice Management product teams. We're seeking a candidate with a diverse set of skills to work to improve experiences for all users: end users, clients, the extended product and development teams, and stakeholders. They do this by helping ensure that usability, accessibility, and delight are incorporated into these experiences, while also negotiating timelines, identifying value, and determining incremental improvements for our growing products. These are technically savvy professionals, and they are expected to support the complete software development lifecycle by partnering closely with the extended product teams to conceive, define, and understand requirements; identify use cases, suggest interactions and functionality to support the goals of all the represented users listed above, and define success metrics that will aid in validating the end product before and after delivery to our end users. A strong portfolio demonstrating these skills is required. Your role: Leads the design function for projects from ideation through validation Leads the design of multiple concurrent projects Ensures that accessibility is addressed in designs and experiences Creates user flows, journey maps, mockups, and prototypes that effectively communicate design intent and feature functionality. Collaborates with cross-functional teams such as product management, engineering, client success, and internal SMEs to define project requirements and create design solutions Conducts user interviews and usability tests to inform design decisions Effectively communicates design decisions through written and verbal means to all levels of stakeholders Translates complex technical concepts into simple language Contributes to design systems to streamline development processes Uses a research repository to organize insights across personas, problems, and products Defines and analyzes behavioral metrics to track user interactions and measure design success Validates implemented features through user acceptance testing to ensure they meet design specifications and usability standards Uses AI as a companion to ideate, collaborate and design Skills & Requirements: Bachelor's degree in Human Computer Interaction, User Experience Design, or equivalent work experience 2-4 years of experience in designing software interfaces for complex enterprise software (both web and mobile devices) Strong understanding of human-computer interaction principles Strong understanding of accessibility standards and how to validate the guidelines Proficiency in creating wireframes, prototypes, and high-fidelity designs using Figma and Figma Make Excellent communication skills, both written and verbal Experience conducting user research, including writing effective recruitment scripts, moderating user interviews, and analyzing user data Familiarity with Agile/Scrum methodologies Familiarity with using AI as a tool for better efficiency of time management Ability to work three days per week in our Boca Raton, FL headquarters. ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spend
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