The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Responsibilities:
Train and mentor department staff on licensing processes, systems, and work items.
Manage and coordinate workflows across assigned licensing functions, including TPA, MGA, and reinsurance licensing activities.
Monitor and optimize daily licensing operations to ensure efficiency, accuracy, and adherence to established procedures.
Serve as the primary liaison between the Licensing team, agency partners, and licensed employees.
Maintain strict confidentiality and safeguard sensitive information in accordance with company standards and regulatory requirements.
Support both individual and entity licensing processes, ensuring timely and compliant execution.
Oversee and contribute to reporting and auditing activities to ensure licensing records are accurate, complete, and compliant.
Assist with licensing-related components of mergers and acquisitions, including post-close integration activities.
Provide comprehensive support to agents and carriers through clear, professional written and verbal communication.
Maintain organized and up-to-date regulatory documentation in alignment with team standards and timelines.
Contribute to the development, enhancement, and implementation of licensing processes to ensure compliance with state regulations and industry guidelines.
Analyze and resolve complex or non-routine licensing issues, escalating as appropriate.
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Requirements
Education and Experience :
Bachelor's Degree or higher is preferred in Business Administration, Operations, Legal, Accounting, or related fields - or recognized equivalent in education and experience, required
Minimum of two years of experience supporting licensing functions within a regulated industry is required, with a preference for insurance or financial services experience.
At least three years of experience in a customer service role and/or administrative role is required
Technology Skills :
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Proven experience with ServiceNow, Monday.com, and Power BI preferred
Familiarity with automation technologies is a plus
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and
Benefits
Health insurance
Additional Information
Associate Specialist - Regulatory Affairs - Licensing
About Acrisure:
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more.
In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
This is an exciting opportunity to join this growing team and immediately make an impact to the overall success of the company. If you are interested in collaborating with good people who celebrate entrepreneurialism and work with commonality of purpose, Acrisure is the place for you. To fuel that growth, we have another exciting opportunity as a Regulatory Affairs Specialist - Licensing. In this role, you will support leadership in complex insurance licensing initiatives, manage cross-functional projects, and drive process improvements and procedural enhancements. This position offers a strategic opportunity to influence operational efficiency and strengthen compliance across the organization.
Acrisure · 100 Ottawa Ave Sw - Grand Rapids, MI