Perform duties as assigned in a professional demeanor, which includes interacting with insurance plans, clinics, patients, and team members as needed
Maintain current information on correct and lawful practices for billing payers
Participate in the daily RCM processes, monitoring for accurate and timely completion of team duties
Maintain up to date information on RCM process with National SOPs, processes, and policies
Utilize all available job aids, websites, programs, and resources provided
Support leadership with daily, weekly, monthly reporting needs as required
Maintain department daily productivity goals in completing a set number of accounts while also meeting quality standards as determined by leadership
Identify and communicate with Team Lead / Supervisor any issues including system access, payor behavior, account work-flow inconsistencies or any other RCM related opportunities
Other duties as needed
Requirements
High school diploma or GED equivalent required
Minimum of two years of medical facility or medical office billing experience
Ability to work both in a team environment and independently
Experience utilizing Microsoft Office products including Outlook, Excel, and Teams
Experience with automated billing systems preferred
Knowledgeable of full revenue cycle processes, with insurance companies, Medicare and Medicaid
Strong attention to detail
Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in t
Benefits
Role OverviewCompensation : $20.00- $24.00 Hourly with potential bonusHealth insuranceDental insuranceVision insurance401(k)Remote work optionsEquity / stock optionsPerformance bonusParental leave
Additional Information
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Lifestance · Remote