Drive the optimisation of the cost to sell through sales value chain analysis, cost management, reporting, compliance and OM Bank growth ambitions across different product lines, current and future retail channels.
Sales operational support
Responsible for coordinating the operational support to the different retail channels across business-as-usual activities, and projects that impact the front end. Be the voice of the customer to the business operational teams on behalf of the sales teams.
Leadership and Direction
Training development and delivery
Develop a training function to help employees within a complex, diverse organization achieve their full performance potential. Deliver training programs to senior executives.
Product Training
Take responsibility for developing and implementing the organization's product education program.
Information and Business Advice
Provide authoritative specialist advice to the leadership team of a small or nationally based organization or subsidiary to guide the implementation of policy and the design and implementation of projects and change initiatives.
Customer Relationship Management (CRM) Data
Budgeting
Take responsibility for setting and managing area budgets so they align with organizational strategy.
Stakeholder Engagement
Identify and manage stakeholders up to and including top management level, finding out their needs, issues, and concerns and reacting to them by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions.
Performance Management
Manage and report on the performance of the function/business area; set appropriate performance objectives for direct reports and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of annual business objectives.
Organizational Capability Building
Minimum Requirements:
Master's degree
9 years General experience
8 years Management experience
Sales operational support background
Strong aptitude for analytics, processes and finan
Benefits
Vision insurance
Additional Information
Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
At OM Bank, we strive to attract great people who are passionate about coming together for a higher purpose- building something unique and aspirational, always aiming to be the best they can be. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.
Formulates and implements sales and distribution best practice in line with the sales vision and strategy as part of the OM Bank strategy and OMBS. Ensures the continued enablement and development of sales support talent.
Assist the Exec Head of Retail Sales with the formulation execution of the distribution strategy for existing and future sales channel. Accountable for the reporting, incentives, expenses and processes that relate Sales and Distribution to manage optimal cost of selling.