At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software. To us, being visionary is more important than doing things the way they've always been done.
Responsibilities
Support global Sales Operations initiatives across Sales, Orders, Finance, Salesforce, and related teams
Partner with global sales teams and cross-functional stakeholders to drive alignment and adoption
Develop communication and rollout plans for new processes, tools, and policy changes
Support training materials, process documentation, FAQs, and user guides
Coordinate UAT, including test planning, issue tracking, feedback collection, and process validation
Monitor post-launch adoption, identify gaps, and support continuous improvement
Apply Sales Operations knowledge to support project design, decision-making, and business impact analysis
Use AI tools to improve project execution, documentation, communication, reporting, and workflow efficiency
Requirements
SOTI's growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team.
What's in it for you?
The People - From our humble origins in our founder's basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.
The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!
Role Summary
The Senior Analyst, Global Sales Operations will support high-impact, global Sales Operations initiatives with visibility to senior leadership. This role will help manage a portfolio of strategic projects impacting Sales, Orders, Finance, Salesforce, and other cross-functional teams.
The ideal candidate combines strong Sales Operations knowledge, project execution discipline, and comfort using AI tools to improve productivity, communication, documentation, training, and process scalability.
4-7 years of experience in Sales Operations, Revenue Operations, Business Operations, Project Management, or a related role
Strong understanding of sales processes, including forecasting, pipeline management, sales methodology, quoting, pricing, approvals, and compensation concepts
Experience supporting cross-functional or global initiatives with multiple stakeholders
Strong project management, communication, and stakeholder management skills
Experience preparing updates or materials for senior leadership
Strong proficiency with AI tools, such as ChatGPT or similar, to improve workflow efficiency, communication, analysis, and documentation
Experience with Salesforce reporting, dashboards, data hygiene, or process governance
Strong Excel and analytical skills; Power BI or similar reporting experience is an asset
Success Measures
Improved accuracy and adoption of sales reporting and dashboards
Strategic projects are delivered with clear timelines, ownership, risks, and leadership visibility
Global stakeholders are aligned and informed
Sales teams are effectively trained and supported through process changes
Testing and rollout plans reduce defects, confusion, and rework
AI is used to improve efficiency, documentation, reporting, enablement, and project execution
#LI-AK1
If you want to bring your ideas to life, apply at SOTI today.
Use of Artificial Intelligence in Hiring
Please note that SOTI does not acc
Benefits
Vision insurance
Additional Information
SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.
Soti · Mississauga, Canada – Meadowvale Office (hq)