Collaborate with senior engineers and product managers to understand requirements and contribute to the design and development of backend and frontend features.
Implement high-quality code for digital channels using Ruby on Rails, ReactJS or Rails ERB.
Build and maintain scalable services interacting with MongoDB, Redis, Sidekiq, and Memcached.
Develop and support real-time communication features using Faye Server (WebSockets).
Participate in code reviews, automated testing, and deployments using tools like RSpec, Capybara, and Selenium.
Contribute to CI/CD workflows and containerized deployments using Docker, Kubernetes, AWS, Jenkins, and ArgoCD.
Support development best practices and actively participate in Agile/Scrum rituals.
Work in a distributed team spanning across multiple time zones
Effectively communicate and collaborate on design and technology with management and other engineering teams
Requirements
Bachelor's degree in Computer Science, Engineering, or a related field or equivalent.
10+ years of hands-on software development experience in Ruby on Rails
Solid frontend development skills with experience in Rails ERB or ReactJS
Familiarity with backend systems leveraging MongoDB, Redis, and background jobs with Sidekiq.
Exposure to automation and testing tools such as RSpec, Capybara, or Selenium.
Experience with modern DevOps tools and practices: Docker, Kubernetes, AWS, Jenkins, ArgoCD.
Strong analytical and problem-solving abilities and a passion for building scalable applications.
Good understanding of micro services architecture paradigm, event driven system design, distributed systems, eventual consistency principles
Experience with at least one public cloud platform, preferably with AWS
Prior exposure to Contact Center or Telecommunications systems
Benefits
Mediclaim BenefitsPaid HolidaysCasual/Sick LeavePrivilege LeaveBereavement LeaveMaternity LeavePaternity LeaveWellness CoachingEmployee Referral BonusProfessional Development AllowancesNight Shift AllowancesRemote work optionsPerformance bonus
Additional Information
About RingCX:
RingCX is RingCentral's next-generation AI-powered Contact Center solution , designed to deliver seamless, intelligent, and personalized customer experiences across digital and voice channels. Built with a modern microservices architecture and deep AI integrations, it empowers businesses to automate, analyze, and act in real-time. Join us in shaping the future of customer engagement - where speed, empathy, and intelligence converge. Be part of a team that's redefining how the world connects.
We're currently looking for: Software Development Engineer (SDE-4)
Ringcentral · Bangalore, India