Community Ambassador

Benefits

Additional Information

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. The Community Ambassador is TaskUs' first line of defense. Providing five star service to teammates, clients and all who enter the sites. Must have the ability to assess individuals coming through the door on a daily basis. This role has the responsibility of being TaskUs' face as you will be the first and last person everyone will see. You carry the name TaskUs, its culture and embodies all core values. This is to make a lasting impression on anyone who comes to the door and that person shares their experience to their friend and colleagues how TaskUs has a ridiculously good culture. You welcome and greet candidates, executives, clients and visitors upon entering the company premises with a ridiculously high energy and enthusiasm. Makes the best introduction of each sites' theme and brief history and initiates a site tour. Ensures that all site reception are in the best shape, neat, tidy and well managed. It is the CAs responsibility to maintain the reception area at all times. Ensure that housekeeping is consistently tracked/monitored on an hourly basis. Reports to Facilities anything that is out of order and out of safety. Ensures that all company assets such as iPads, Desktops and matching keyboards and mouse are kept tidy, and in best working condition. Reports to IT if assets are not working, damaged, or missing. Ensures that all transmittals are coordinated with other site Community Coordinators and make proper endorsements of anything that comes in and out of the reception. It is the CAs duty to report suspicious behavior and suspicious visitors to sentinels for everyone's safety. Able to engage with people, keep them entertained and well informed. Responsible for working with the recruitment team on a daily basis to ensure that anticipation of applicants are aligned with each other to provide the best customer service. Coordinate with sourcing on referral programs to be up to date and as part of engagement. Set-up client related requests such as basic coffee set-up, VIP set-up, boardroom reservation, welcoming committee, works hand in hand with operations on making sure that the visit is polished and successful. A Community Ambassador is also responsible for tasks such as regulating and maintaining administrative tasks that are related but not limited to: travel, logistics, client management, asset management, executive handling and office supplies. Responsible for projecting, planning, procuring, pre-staging of required equipment for BCPs/ items for deployment, storage and inventory of assets, overseeing the deliveries and maintenance of assets. In charge of ensuring a steady and smooth flow of logistics, transmittals of related items per site. From request, to booking, to communicating and execution of requests while ensuring that safety of employees are our priority. Must be able to coordinate shuttle service and trip logs for Community Coordinators handling shuttles and invoices for Community Coordinators handling office supplies, travel and asset management. Validates all invoices provided by the vendor to ensure right logs are given from the actual services given on a bi-monthly/monthly basis. In charge of executive meetings, set up together with site EA for client and Executive visit Accommodate site needs during disaster, typhoon, floods, fire. Responsible for cl