Optimize Customer Engagement: Facilitate seamless purchasing experiences by assisting walk-in customers and managing inquiries via phone, enhancing customer satisfaction and fostering loyalty.
Collaborate Across Teams: Partner effectively with the outside sales force, drivers, and warehouse personnel to ensure prompt and accurate delivery of products, contributing to exceptional service quality and operational efficiency.
Inventory Management: Maintain vigilant oversight of inventory levels, executing timely purchase orders to prevent stockouts and ensure continuous product availability, thereby supporting uninterrupted sales operations.
Drive Sales Growth: Identify and capitalize on new business opportunities by engaging with potential customers through strategic outreach, expanding the company's market presence and increasing revenue streams.
Data Accuracy and System Integration: Utilize intermediate computer skills to accurately enter sales orders and process cash transactions, ensuring data integrity and smooth system functionality.
Conduct Inventory Audits: Perform regular cycle counts and inventory analysis to verify stock accuracy, supporting effective inventory control and minimizing discrepancies.
Strengthen Operational Compliance: Uphold company standards by conducting APPO and receiving processes with precision, overseeing the reconciliation tasks necessary to maintain compliant and organized operations.
Promote a Positive Workplace Culture: Embody the company's "Make Money and Have Fun!" ethos, contributing to a vibrant and encouraging work environment where team members are motivated and engaged.
Direct Manager Direct Reports:
The Product Specialist reports directly to the Branch Manager of Roofline, an SRS Distribution company. This role is integral to the branch's success in inventory management and customer satisfaction.
Direct Reports: The Product Specialist position does not have any direct reports. However, the role requires close collaboration with various teams including outside sales forces, drivers, and warehouse personnel to ensure operational efficiency and optimal inventory levels.
Travel Requirements:
The Product Specialist at SRS Building Products is required to engage in periodic travel, primarily regional, to support inventory management and customer engagement initiatives effectively.
Physical Requirements:
Working Conditions:
Requirements
Demonstrated experience in customer assistance, specifically in resolving purchasing needs for both in-person and
Benefits
Remote work optionsEquity / stock options
Additional Information
Position Purpose:
The Product Specialist role at SRS Building Products is integral to delivering exceptional support and ensuring seamless coordination between our walk-in customers and operational teams, including outside sales, drivers, and warehouse staff. Tasked with maintaining optimal inventory levels, the Specialist will execute strategic purchasing decisions to meet customer demands efficiently and drive business growth. This position offers a unique opportunity to develop expertise in sales and inventory management within the building products industry, furthering career potential while embodying our values of leadership, teamwork, and integrity.
Srsdistribution · Minneapolis, MN