Patient Services Advocate II

Benefits

Additional Information

Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day. Job Overview The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing expectations while demonstrating compassion and respect. The Advocate also functions as a member of the health care team by assisting in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills. Minimum Requirements High School diploma or equivalent required. Minimum of 1 to 2 years of experience required as a customer service agent, greeter, or receptionist- preferred. Bilingual English/Spanish/Mandarin/Cantonese strongly preferred. A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.

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