Salesforce Commerce Cloud Tech Lead

Responsibilities

• Lead the technical design, development, and implementation of Salesforce Commerce Cloud B2C / SFCC solutions.
• Architect scalable ecommerce solutions using SFRA, SiteGenesis, OCAPI, SCAPI, Business Manager, and custom cartridges.
• Lead and guide the implementation of Salesforce Order Management / OMS capabilities, including order capture, orchestration, fulfilment, returns, refunds, cancellations, and payment flows.
• Translate business requirements into technical designs, solution architectures, and implementation plans.
• Work closely with product owners, business analysts, architects, QA teams, DevOps teams, and client stakeholders to deliver high-quality commerce solutions.
• Design and implement integrations between SFCC and third-party systems such as OMS, ERP, CRM, payment gateways, tax engines, fraud management platforms, PIM, DAM, WMS, loyalty platforms, marketing platforms, and analytics platforms.
• Lead development teams in building reusable components, cartridges, services, jobs, hooks, controllers, pipelines, and APIs.
• Ensure adherence to Salesforce Commerce Cloud best practices, coding standards, security guidelines, and performance optimization standards.
• Review technical designs, code, and configuration to ensure quality, maintainability, scalability, and compliance.
• Troubleshoot complex SFCC, OMS, integration, performance, and production issues.
• Support ecommerce features such as product catalog, pricing, promotions, campaigns, checkout, payments, customer accounts, search, personalization, and order lifecycle management.
• Collaborate with solution architects to define integration patterns, data flows, security models, and deployment strategies.
• Mentor junior developers and senior engineers on SFCC development practices and ecommerce domain concepts.
• Participate in estimation, sprint planning, technical grooming, release planning, and delivery governance.
• Support CI/CD implementation, release management, deployment activities, and environment management for SFCC projects.
• Evaluate new Salesforce Commerce Cloud and OMS capabilities and contribute to technical roadmap planning.
• Ensure solutions comply with privacy, security, accessibility, and regional ecommerce requirements relevant to the Indian and global markets.
• Must Have Skills
• Strong hands-on experience in Salesforce Commerce Cloud B2C / SFCC development.
• Experience as a Tech Lead / Lead Developer / Senior SFCC Developer in ecommerce implementation projects.
• Strong knowledge of SFRA architecture, controllers, models, decorators, middleware, templates, forms, hooks, jobs, and custom cartridges.
• Hands-on experience with JavaScript, ISML, HTML, CSS, jQuery, JSON, XML, and server-side scripting in SFCC.
• Strong experience with OCAPI, SCAPI, REST APIs, SOAP APIs, and integration frameworks.
• Experience integrating SFCC with Order Management Systems / OMS, including order creation, order status, fulfilment, cancellation, returns, and refunds.
• Good understanding of ecommerce business processes such as product catalogue management, pricing, promotions, inventory, checkout, payments, shipping, tax, customer management, and order lifecycle.
• Experience with Business Manager configuration, including sites, catalogues, price books, promotions, content slots, campaigns, search, jobs, services, and custom preferences.
• Strong understanding of SFCC service framework, custom jobs, system objects, custom objects, and data replication.
• Experience with payment gateway integrations, third-party APIs, and secure checkout implementation.
• Ability to troubleshoot complex issues related to SFCC, integrations, performance, caching, and production incidents.
• Good understanding of web security, data privacy, authentication, authorization, and secure coding practices.
• Experience with version control tools such as Git, Bitbucket, GitHub, or GitLab.
• Experience working in Agile / Scrum delivery models.
• Strong communication skills with the ability to interact with business stakeholders, technical teams, and client leadership.
• Ability to lead technical discussio

Additional Information

Job Description: Job Description: Salesforce Commerce Cloud Tech Lead - SFCC & OMS Role Purpose The purpose of this role is to lead the technical design, architecture, and implementation of Salesforce Commerce Cloud B2C / SFCC and Order Management System / OMS solutions. The role is responsible for creating scalable, secure, and high-performing commerce architecture while ensuring that all relevant options are explored across time, cost, quality, compliance, and business requirements. The Salesforce Commerce Cloud Tech Lead will oversee the end-to-end delivery of ecommerce solutions for internal and external clients, guiding the solution through architecture reviews, development governance, integration design, implementation, testing, and production support. The role requires strong hands-on expertise in SFCC development, OMS integration, ecommerce architecture, API-led integrations, and team leadership.

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