Call Center Agent
ExternalFull-timeOn-site1d ago
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Responsibilities
- Handle inbound and outbound calls professionally and courteously.
- Assist customers with inquiries, requests, and service-related concerns.
- Provide accurate information while following company procedures.
- Document customer interactions and maintain organized records.
- Support service quality standards and contribute to team goals.
- Escalate complex issues to the appropriate department when necessary.
- Strong verbal communication and active listening skills.
- Customer-focused with a professional demeanor.
- Ability to multitask and work effectively in a fast-paced environment.
- Excellent organizational and time-management abilities.
- Basic computer skills including email, data entry, and customer management systems.
- Reliable, adaptable, and detail-oriented.
- Entry-level candidates welcome; training provided.
- Competitive salary package
- Opportunities for career growth and professional development
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Company Intel
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