5 Years experience in process improvement activities.
Experience translating direct feedback from customers and stakeholders into business process improvement opportunities required.
Experience with data analysis using Excel, SPSS, R or similar required.
Experience with data visualization using Tableau or similar tools.
3 Years leading and facilitating cross-functional improvement efforts.
3 Years experience communicating with Executive and Senior leadership.
Six Sigma Green Belt Certification - Various-No accreditation board -REQUIRED
Requirements
Master's Degree
Experience with survey design and customer research background.
3 Years experience managing an analytical team.
PMI Project Management Professional (PMP) - Various-Employee provides certificate -PREFERRED
Six Sigma Black Belt (CSSBB) - American Society for Quality -PREFERRED
Other Qualification Requirements
Design Thinking Certification preferred.
Essential Functions
Change Management and Communication
Demonstrate superb interpersonal, presentation, and lean leadership skills with a high degree of comfort engaging with all levels of the organization.
Focus on process optimization through training, team building, and culture change to sustain measurable improvements.
Build strong trusted relationships with leaders across the enterprise through credible outcomes and strategic leadership.
Act as an internal process improvement educator to train teams on the LSS framework / tools/ best practices. Drive towards and influence a culture of continuous process improvement.
Develop / mentor peers on their operational excellence/ Lean Six Sigma skill set.
Champion of Continuous Improvement and change agent to promote best practices and implement solutions that can transform and empower businesses areas.
Facilitate, coach, and develop workgroup members relative to implementation of changes.
Data analysis and interpretation
Support Operational Excellence and Transparency
Update and monitor Core Competency dashboards for visual monitoring of control plan metrics/ KPIs.
Advise and support process owners to establish service level agreements and process to track turn-around-times.
Monitor KPIs/ Metrics before, during, and after process improvement implementations and review strategic insights, dashboards and key communications with senior leadership on a frequent basis.
Design control plans (statistical process control) to sustain improvements.
Strong qualitative and quantitative statistical ability to analyze data and interpret results to provide actionable business recommendations.
Human resource management
Responsibilities related to supervising staff include:
Hiring, coaching and counseling, conducting performance appraisals.
Facilitate Cross-Functional Process Improvement Efforts
Manage project facilitators and pipeline of proposed improvement projects by assessing scope, reso
Benefits
Health insuranceVision insurance
Additional Information
Hours :
Shift Start Time:
8 AM Shift End Time:
5 PM
AWS Hours Requirement:
8/40 - 8 Hour Shift
Additional Shift Information:
Weekend Requirements:
As Needed
On-Call Required:
No
Hourly Pay Range (Minimum - Midpoint - Maximum):
$55.390 - $71.470 - $87.550
The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.
Sharp · Unknown