Responsible for creating a patient profile in the pharmacy information system.
Enters necessary prescription plan information in the patient profile for processing and adjudicating patient's prescriptions.
Responsible for entering all new patient prescription information into the pharmacy information system.
Addresses insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients and pharmacists.
Participates in achieving business goals and metrics for the Ambulatory Pharmacy.
Retrieves and prepares the medication for pharmacist review and verification.
Prepares inventory reports for pharmacist review to purchase.
Submits, receives, and places inventory in stock.
Answers inbound telephone calls and triages calls as appropriate based upon the nature of the call to the appropriate staff.
Assists with the reviews and handling of all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay and related financials and, if needed, as directed, follows up all such claims deemed inappropriate.
Assists Pharmacist by providing required information for therapeutic consults with patients.
Intervenes with Pharmacy Benefit Manager Companies to resolve plan and patient specific adjudication issues.
Education:
Skills and Knowledge:
Ability to communicate effectively both orally and in writing
Ability to work quickly and accurately under time and volume constraints
Strong interpersonal skills
Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction
Familiarity with pharmaceutical products, services and drug interactions
Strong organizational skills; attention to detail
Good analytical skills
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What Cencora offers
Full time
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
Benefits
Health insuranceDental insuranceVision insuranceEquity / stock optionsParental leave
Additional Information
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
We are thrilled to announce the upcoming launch of a new pharmacy location in Clarinda, Iowa, scheduled for Spring 2026! To support this exciting venture, we will be hiring Pharmacy Technicians. If you are interested in learning more about these opportunities, please apply today. Stay tuned for more details as we prepare to serve the Clarinda community with exceptional pharmaceutical care!
Location : Onsite, Clarinda Iowa
Myhrabc · Clarinda, IA